Great Dane

Description

The Technical Trainer drives the on the job training processes in manufacturing facilities with a focus for skills excellence, training to standard work, and employee retention. The TT trains, monitors, audits, and provides training support for the established on the job training process and systems to Supervisors, Team Leads and on the job manufacturing trainers to ensure best practice training. The TT monitors and analyzes the plants on the job training performance and employee skills data for best practice and training effectiveness, advises on improvements and requirements, and reports results, progress and outcomes to Supervisors, Ops managers and Plant Managers. The Technical Trainer maintains software programs supporting skills training, matrices, and other employee skills data, and maintains and distributes various reports as needed.

The TT works with stakeholders including employees in training to enhance the Great Dane training process.

Other data collection and entry activities may be required.

Key Responsibilities:

• Ensures station specific trainers are training employees on station specific safety, quality and efficiency needs in accordance with Standard Work Sheets and Standard Work Element Sheets.
• Monitors the OJT process and trainer performance, provides ongoing OJT for trainers, and provides feedback and suggestions for improvement to Managers, Supervisors, Team Leads and Trainers.
• Interacts with employees to gauge performance levels and skill retention.
• Audits station training records to compare results.
• Monitors employee’s skills and records employee skill data in training matrices.
• Provides reports on station training health.
• Interfaces with Onboarding staff about specific needs and focus for each station/new employee.
• Participates in the evaluation of new employee in terms of placement (cognitive, aptitude, physical and technical skills)
• Assists with engaging new employees and welcoming them into the Great Dane Organization.
• Helps in the management of conflict and interpersonal problems.
• Serves as a sounding board for new employees.
• Ensures appropriate training quality standards are applied throughout processes.
• Other duties as assigned.

Competencies:

• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
• Functional Technical Skills -Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
• Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
• Priority Setting: Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
• Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.

Job Requirements:

• Education: High School Diploma. College preferred.
• Experience: 1-3+ years of relevant work experience or equivalent combination of education and training
• Skills: Proficient in Microsoft Office, especially Excel, Word, and Outlook.
• Data collection and entry.
• Attentive to detail and consistency.
• Maintain records.
• Ability to interact with Great Dane personnel.
• Knowledge of Standard Work Sheets and Standard Work Element Sheets
• Overall Plant knowledge
• Knowledge of Safety and Quality standards
• Communication skills
• Ability to provide OJT
• Travel: Minimal.

Qualifications

Key Responsibilities:

• Ensures station specific trainers are training employees on station specific safety, quality and efficiency needs in accordance with Standard Work Sheets and Standard Work Element Sheets.
• Monitors the OJT process and trainer performance, provides ongoing OJT for trainers, and provides feedback and suggestions for improvement to Managers, Supervisors, Team Leads and Trainers.
• Interacts with employees to gauge performance levels and skill retention.
• Audits station training records to compare results.
• Monitors employee’s skills and records employee skill data in training matrices.
• Provides reports on station training health.
• Interfaces with Onboarding staff about specific needs and focus for each station/new employee.
• Participates in the evaluation of new employee in terms of placement (cognitive, aptitude, physical and technical skills)
• Assists with engaging new employees and welcoming them into the Great Dane Organization.
• Helps in the management of conflict and interpersonal problems.
• Serves as a sounding board for new employees.
• Ensures appropriate training quality standards are applied throughout processes.
• Other duties as assigned.

Competencies:

• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.