About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Expectations/ Requirements
Objective:
1. To train & motivate Team Members by providing in house & on field training.
2. Regularly keep training sessions including tests & evaluating the need .
3. Would be responsible for overall training (incl soft skills) of every team member.
Role:
1. Collaborate with management to identify company training needs.
2. Schedule appropriate training sessions.
3. On filed training
4. Complete Product, Process training to new joinees
5. Time to Time Value Added Product training for entire team.
6. Oversee and direct seminars, workshops, individual training sessions, and lectures.
7. Plan and implement an effective training curriculum.
8. Prepare soft copy training materials such as module summaries, videos, and presentations.
9. Taking regular test to evaluate the understanding of individual manager
10. Train and guide new employees.
11. Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.
12. Providing on field training as per requirement.
13. Maintaining required data (onboarding to deployment)
Key Skills Required:
1. Experience 3-6 years
2. Good at communication skills & confident
3. Strong understanding of product & able to download to whole team.
4. Fluent in Hindi, English, Marathi .
5. Presentable.
Desired Skills and Experience
Good Speaker, Fluent in communication, experience in sales / training, B2B Sales, Corporate Sales, Relationship Management, Handling escalations, able to download
KRA:
1. Training & Mentoring new joiners
2. Grooming knowledge of new & existing team members
3. Monitoring growth of Business Growth & Scale-up by an individual
4. Need to keep training sessions with team as well as individual as & when required ensuring the growth graph is in positive.
5. Relationship management with internal stakeholders
Key Imperatives:
1. In certain cases, He / She might have to travel depending upon the requirement
2.Good personality, presentable, good at communication, confident
Education : At least Graduate
Why join us
1. A collaborative output driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360 feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!
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