IT People Business Partner (LATAM Based)

Trafilea

Education
Benefits

About Trafilea

Trafilea is a friendly global company that creates communities and transformative brands.

We don't just own the brands, we take care of the entire customer journey, delivering mind-blowing experiences that influence and empower millions of people worldwide.

Our culture is all about being fast-paced and dynamic. We're a team of data-driven enthusiasts who are passionate about marketing, exponential technologies, and innovation.

With over 400 incredible contributors working across the globe, we're all connected by the same purpose and core values. Our support for this new way of working has earned us recognition in Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.

We're on the lookout for dynamic, dedicated, and committed individuals with a strong desire to grow, who can drive our brand forward on this truly exciting journey.

Want to learn more about our amazing brands? Check them out here:

https://shapermint.com/

https://truekind.com/Shapermint & Truekind.

Job Description

As the IT People Business Partner, you'll take on two exciting challenges:

First, you'll dive deep into understanding our company and the assigned department. By immersing yourself in their daily routines and methodologies, you'll work closely with business leaders to enhance and streamline their processes, promoting efficiency and agility.

Next, armed with your newfound knowledge, you'll employ the best people management strategies to foster an exceptional work environment within the assigned department. Your focus will be on creating an atmosphere where team members can thrive and contribute their best.

We're seeking a people-oriented individual with a strong background in Marketing process improvement, business process optimization, and agile methodologies. If you have a genuine interest in developing a leadership career within the People Operations team (HR), this could be the perfect opportunity for you.

Rest assured, you'll report directly to the People Operations & L&D Sr Manager, who will provide guidance and support along the way.

Main Responsabilities:

  • You will be passionate about analyzing business processes, optimizing efficiency, and embracing digitalization. In your role, you will actively engage with business departments to understand their objectives and address any main issues they may be facing. You will proactively seek scalable solutions to the challenges within the business areas.
  • To ensure effective process management, you will define key performance indicators (KPIs) and establish points of control. You will also generate and maintain process flowcharts and documentation, making them readily available to all departments within the company. Additionally, you will monitor and ensure adherence to established processes.
  • You will leverage your skills to analyze complex business problems and identify technological solutions. This involves researching and developing new technological tools. You will also define metrics that evaluate process performance and measure the impact of implemented improvements on projects.
  • Collaboration is a key aspect of your role. You will negotiate and mediate with business departments to align our action plans and ensure everyone is on the same page. You will also assist these departments in implementing best practices for organization, delegation, decision-making, and team structure to improve efficiency.
  • In the realm of human resources, you will provide support for various people processes. This includes conducting work environment surveys, performance and talent reviews, succession planning, compensation reviews, talent development, training, and recruiting. You will also assist department managers in designing and consolidating work environments that foster creativity, empowerment, and the best performance from each team member.
  • You will provide continuous coaching to increase engagement and drive business performance.
  • Building relationships is a priority for your role. You will establish connections with each member of the assigned department through onboarding meetings, regular follow-ups, and exit interviews. You will take into consideration their backgrounds and performance, and if necessary, provide personalized coaching to help each contributor excel.
  • As a focal point for human resources, you will provide advice to the department and guide contributors in seeking resolutions by involving specialists in areas such as Total Rewards, Engagement, Learning & Development, and Talent Acquisition.
  • You will actively propose new policies and procedures that ensure efficient resolution of various situations while promoting equity within the company. You will also collaborate with managers in developing organizational strategies and structures.
  • Furthermore, you will participate in tandem interviews for new department/division members to ensure cultural fit and provide feedback to Talent Acquisition. Confidentiality is strictly maintained in all matters, and processes are executed with transparency.
  • You will contribute to the ideation and implementation of culture-building initiatives, working alongside the GPTW squad. Additionally, you will support other divisions within the People department by creating policies and proposals aimed at attracting, developing, and retaining key talents.
  • Minimum of 5 years of experience in roles such as IT HRBP, People Manager/Lead, IT Process Manager, IT Process Sr Specialist, IT Project Manager or similar.
  • Knowledge of Agile methodologies, Six Sigma, Lean, BPM, Project Management, Design Thinking, and Digital transformation is desired.
  • Strong desire to build a career in the People (HR) department and contribute to scaling the business.
  • Excellent oral and written communication skills.
  • Experience in defining KPIs and creating dashboards is desired.
  • Extensive experience in analyzing and improving cross-functional business or HR processes.
  • Proactive attitude and ability to take ownership of projects and address issues.
  • Capability to handle multiple projects, areas, and stakeholders effectively.
  • Proficiency in creating process flows and documentation.
  • Open-minded and empathetic individual with a genuine passion for people's development.
  • Meticulous attention to detail and commitment to follow-through.
  • Availability and flexibility to work, coupled with excellent time management skills.
  • Strong organizational skills, with the ability to stay focused on assigned tasks and a proactive approach.
  • Exceptional interpersonal skills, with the ability to interact effectively and communicate with others in conflict situations.
  • Advanced proficiency in both oral and written English is a requirement. Knowledge of Spanish is highly valued.

What We Have To Offer:

Location independence: Your productivity is not influenced by proximity. As a globally distributed team, you have the freedom to live and work from anywhere you choose.

Collaboration with world-class talents: You will have the opportunity to work with exceptional individuals, fostering transparency and open communication for everyone involved.

Dynamic and data-driven work environment: Join a team filled with talented, driven, and empathetic individuals who work together to achieve goals. Our environment is energetic and focused on growth and development, both professionally and personally.

Embracing diversity and inclusivity: We provide a safe space for you to be your authentic self. We actively promote and support diversity, equity, and inclusivity, continuously striving to become even more inclusive.

Openness to new ideas and initiatives: We encourage you to bring your ideas, passions, and hobbies to the table. Join squads, tribes, or committees, or even start your own projects. We value innovation and transformation.

Compensation and benefits: You will be paid in USD and offered excellent benefits from learning to exercise and well-being packs.

Time availability and flexibility:

To expedite the hiring process, we require candidates to have availability and flexibility to participate in virtual interviews within the UYT time zone and be able to join the company within two to three weeks of receiving the offer.

Even though the position is opened in Argentina, we are considering applications from all over the world.

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Confirmed an hour ago. Posted 30+ days ago.

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