ByteDance

Responsibilities

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

About the Team

The human resource operations team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. The ideal candidate is someone who is highly motivated with a positive attitude, and exhibits patience, teamwork, critical thinking, and emotional intelligence.

Responsibilities

• Manage ER cases including disciplinary issues, misconduct, performance concerns, grievances, redundancies, complex absences to successful resolution;
• Conduct independent investigations, of complex HR-related concerns and apply critical thinking to analyze evidence and make investigative conclusions;
• Provide advice and counsel to businesses on disciplinary and warning actions related to ER cases, policy interpretation and employment practices of the region;
• Maintain required standard of detailed ER case documentation, including investigation reports and issue analysis;
• Curate and deliver relevant training and education to improve HRBP and leader effectiveness and drive better ER decisions;
• Build partnerships with business leaders and HR Business partners to sustain positive employee relations practices;
• Foster strong working relationships with employment legal and investigations to balance risk, calibrate recommendations for decision-making;
• Examine trends to diagnose root causes and develop solutions to enable effective corrective actions;
• Ensure a coordinated and consistent case management approach to handling ER matters.

Qualifications

• At least 5+ years of employee relations experience;
• Demonstrated strong experience in partnering with various key stakeholders and being an effective team player;
• Demonstrated strong understanding of the Asia Pacific employment law and regulatory frameworks (exposure to, and a full appreciation of rulings related to disciplinary, warnings or other corrective actions is essential);
• Able to make good judgement for sensitive, complex and/or ambiguous situations;
• Able to work within a complex, fast paced and challenging business environment;
• A demonstrated ability to partner effectively with key internal stakeholders including senior business managers;
• Confidence, gravitas and credibility together with a robust and resilient personality;
• Able to handle confidential information in a mature and professional manner;
• Strong communication skills;
• Attention to detail.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.