Amazon

DESCRIPTION

Do you want to be part of an organization that is developing and launching new business models? If so, the Amazon Business (B2B) team is looking for an experienced leader with a strong record of achieving results, to own and drive the expansion of the B2B program across Japan, while building strategic partnerships across the World-Wide (WW) Amazon Supply Chain. This role is high visibility, strategic in nature and drives a large part of the Business Customer Experience, which is core to the Amazon Business program. This opportunity will allow you to join a fast paced and quickly growing business segment within Amazon and we are looking for a leader who is passionate about building new businesses, solving complex problems for our B2B Customers, and overall working to drive Cost, Performance and Quality.

This role will own and drive operational and delivery experience initiatives relating to Amazon Business with the aim of providing world class experience to business customers. The role will support project scope building new features to support Bulk Consolidation, Delivery Experience and Speed.

【More Information】

・Department: Amazon Transportation Services

・Job: Program / Project Management

・Location: Tokyo Office

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp

Key job responsibilities

• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations both internal/external to Amazon.
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
• Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Work with program managers and business leaders to communicate and impact critical business initiatives
• Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
• Influence design and development of strategic processes
• Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence

About the team

The Amazon Business Operations (AB Ops) team is a single-threaded WW Operations team driving B2B requirements with Amazon wide fulfillment Operations and Technology teams. Our core themes of Delivery Consolidation, Delivery Experience and

Address Management have been broken down into distinct workstreams.

BASIC QUALIFICATIONS

• 6+ years of Product, Program or Project Management experience
• Bachelor’s Degree in Business, Finance, Logistics or related field (or equivalent industry experience)
• Experience managing financial performance, and making related trade-off decisions
• Data-driven decision making or quantitative analysis skills (including deep knowledge of Excel and analytical tools, SQL preferred)
• Demonstrated success growing a business, market planning/analysis, and opportunity identification
• Fluency in spoken and written Japanese and English

PREFERRED QUALIFICATIONS

• Master’s Degree in Computer Science, Business, Operations and/or Economics
• Experience leading or closely partnering with software development leaders and engineers to design and build new solutions
• 5+ years of supply chain and/or retail industry experience
• 5+ years of experience managing cross-functional programs, including external and internal stakeholders
• Experience with Localization/Internationalization, tailoring customer experiences to specific and local customer needs
• Exhibits excellent judgment
• Has relentlessly high standards
• Excellent communication skills, ability to simplify complex topics for broad audiences
• Excited about working in a diverse group and contributing to an inclusive culture.

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

https://www.amazon.jobs/en/landing_pages/passivesmoking

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

https://www.amazon.jobs/jp/landing_pages/passivesmoking

The salary information can be provided individually prior to the 1st interview

賃金に関する条件は、１次面接の前に個別にご案内することができます