SoftwareOne

Why SoftwareOne?

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON.

Visit us at https://www.softwareone.com/en

The role

• Possess and maintain an expert level of knowledge and experience in M365 technologies and related components.
• Provides technical guidance and leadership to both customers and internal stakeholders in their field.
• Partners and owns pre-sales activities for the assigned solution at a customer level with the field-based account manager (Business Development Manager [BDM]).
• Analyze & gather business requirements from large & complex client environments and perform required research and investigation to identify and create thorough, accurate technical solution proposals based on client requirements.
• Prepares cost estimates (cost models) for professional services and managed services (deployment, migration, implementation, workshops, etc.) by studying blueprints, plans, and related customer documents; consulting with other engineers, architects, practice leads, and other professional and technical personnel (both internal and external).
• Present the Proposal/SOW to the customer. Discuss and drive the scope and commercials with the customer towards sign-off of the SOW/Contract.
• Once the deal is signed, hand-over the scope to the delivery team and stay across the project for governance and upsell/cross-sell opportunities.
• Partnering with BDMs and local sales leadership to help drive net new business opportunities within the existing regional account base as well as supporting customer acquisition activities as assigned.
• Develop overall solutions including Architectural design to the proposal (e.g.-Whiteboarding), statements of work (SOW), service design, and bills of materials (BOM).
• Act as a technical evangelist including speaking/presenter engagements at conferences, conventions, user groups, webinars, etc.
• Partner with stakeholders and drive marketing activities by preparing and delivering content and messaging. Misc.
• Ability to travel both domestically and internationally will occasionally be required.
• Maintain and report on regional service delivery, sales pipeline, and project status.
• Maintain and acquire advanced level technical certification in assigned area and maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

What we need to see from you

• Minimum 6+ years of experience.
• The mandatory skill required for this role is to possess and maintain an expert level of knowledge and experience in M365 technologies and related components.
• Additionally, the candidate should have experience providing technical guidance and leadership to both customers and internal stakeholders, partnering and owning pre-sales activities, analyzing and gathering business requirements, preparing cost estimates, presenting proposals to customers, and developing overall solutions including architectural design.
• The candidate should also be able to act as a technical evangelist, partner with stakeholders, drive marketing activities, maintain and report on regional service delivery, sales pipeline, and project status, and acquire advanced level technical certification in the assigned area.
• Finally, should be able to travel domestically and internationally when required.

Job Function

Sales