SupportYourApp

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Technical Support Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.

What You Will Do:

• Always be up-to-date with the cutting-edge technology;
• Provide support via phone calls and emails;
• Reading and analyzing logs;
• Working with databases and operating systems;
• Replicating problems and bugs;
• Communicate with developers and other departments of various IT-companies;
• Become a product expert and constantly grow.

Requirements:

• Fluent German and English;
• Previous experience in technical support;
• Desire to learn, research, and develop;
• Critical thinking;
• Customer oriented and responsible attitude.

Will be a great plus:

• Knowledge of any coding language;
• Knowledge of databases;
• Experience with native speakers;
• International exchange programs participation.

Benefits:

• Fixed schedule;
• Competitive compensation;
• Enjoy working remotely;
• Paid intensive training and trial period;
• Great management with no bureaucracy;
• Good bonuses for referring friends (referral program);
• SupportYourApp Medical Policy;
• Various sports events and team buildings;
• Occasional business trips.

Who are we?

SupportYourApp is a leading customer support outsourcing company. We work with 30+ countries and speak in 50+ languages. There are amazing startups as well as leaders of IT industry among our clients. Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website: www.supportyourapp.com