ADP

Position Description

ADP South Africa is hiring a Payroll Specialist.

• The role can be based in either of our SA offices - PRETORIA or CAPE TOWN*

Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

If so, this may be the opportunity you’ve been searching for!

In this role, you will perform contracted human resource services, more specifically payroll processing for various clients. You carry the weight of ADP’s service reputation and client satisfaction in your hands.

The nature of your job is to support clients by processing their payrolls in compliance with legislative requirements whilst building and maintaining sustainable client relationships to ensure recurring business. Every day will be challenging because the requests you receive will vary. You will be required to provide solutions through investigation and identification which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you will have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU CAN EXPECT ON A TYPICAL DAY

• Processing of payrolls which entails payroll preparation, interpreting and applying statutory changes / requirements and maintaining the payroll system
• Ensuring Compliance which requires contributing to the improvement of internal systems and processes, implementing payroll best practices, and mitigating potential risks to clients
• Contributing to Financial Performance of the company through brand building which requires creating a pleasing customer experience through efficient and effective service delivery
• Building and Maintaining Client Relationships by treating the client with respect and professionalism

TO SUCCEED IN THIS ROLE YOU WILL NEED:

Qualifications

• A diploma / degree in commerce / human resources or any related qualification/experience

Skills

• 3 - 5 years payroll experience or experience as an HRIS practitioner with payroll systems experience (Sage300 and/or Premier)
• Proficiency in Excel and Microsoft Office

Knowledge

• Knowledge of SA payroll tax legislation
• Basic Knowledge of SA labour legislation

Attributes

• Ability to work on your own – taking ownership
• Ability to work under pressure

Bonus Points For These

• Experience in a Payroll Outsourcing environment will be advantageous
• Knowledge of other African countries payroll tax legislation will be advantageous

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress
• Continuously learn through ongoing training, development, and mentorship opportunities
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Salary Range: Market related

Ready to #MakeYourMark? Apply now!

Knowledge and Skill Requirements:

• Language Skills
• Fluent in French language, speaking/writing/listening
• Fluent in English language, speaking/writing/listening
• Technical skills :
• Microsoft office suite (Excel, Word, Power Point)
• MS Outlook
• Skills and Abilities:
• Payroll industry, process, and France-specific knowledge and expertise
• Ability to use ADP systems and processes accurately and consistently; "SAP" HR/Payroll expertise
• Customer Service Skills, Client focus
• Interpersonal and Communication Skills, written, listening and verbal, in country of servicing (France) and English
• Troubleshooting/problem resolution skills
• Ability to organize, prioritize and multitask
• Team oriented/Team Player
• Ability to work under pressure while maintaining deadlines
• Analytical ability
• Attention to detail
• Possesses a continuous improvement mind-set and is receptive to change
• Must be able to demonstrate competencies as detailed in the Leadership Expectations for Individual Contributors
• Ability to anticipate issues and involve the manager when the case
• Transparency and Integrity
• Ability to work in a multi-cultural environment

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

Can role be virtual?

No