Site Reliability Engineer

UW Medicine

SITE RELIABILITY ENGINEER

Req #: 222346 Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address: https://itconnect.uw.edu/uwit Job Location: Seattle - Other Posting Date: 05/12/2023 Closing Info: Open Until Filled Salary: $7554 - $11667 per month Other Compensation: Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. 

Req #: 222346 Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address: https://itconnect.uw.edu/uwit Job Location: Seattle - Other Posting Date: 05/12/2023 Closing Info: Open Until Filled Salary: $7554 - $11667 per month Other Compensation: Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW is Committed to attracting and retaining a diverse staff, your experiences, perspectives and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW medical centers, and research operations around the world. Information Management (IM) within UW-IT provides knowledgeable system design and administration, software engineering, and operational support for academic systems, administrative systems, and research computing.

The Enterprise Web Services and Events (EWSE) team within UW-IT develops and operates business Web APIs, Event messaging, and Data Integration services.

As a Site Reliability Engineer, you will be responsible for ensuring the reliability, availability, and performance of the EWSE suite of products and services. The incumbent will join a small, collaborative team that embraces and evangelizes innovation and standards in developing and supporting state-of-the-art, system integration services. You will also be responsible for identifying and resolving issues before they impact downstream systems. The ideal candidate will be passionate about automation, monitoring, and continuous improvement.

REQUIREMENTS:

Bachelor's degree in Computer Science, Information Science, related field or experience

Minimum of four years' experience performing progressively more complex and responsible tasks involving development and support of enterprise applications and services

Experience in cloud application design. Amazon Web Services Preferred

Experience with code versioning, branching, and release methodologies (GitHub, GIT)

DevOps expertise

Able to quickly learn and apply new technologies and skills

Strong acumen for software testing and documentation; commitment to quality

Customer service mindset with a drive to provide exceptional solutions

Understanding of secure design and coding practices

Strong written/oral communication and interpersonal skills

Ability to work independently with minimal supervision 

Excellent problem-solving skills; able to design creative and pragmatic solutions

An effective team player who enjoys collaboration

Experience with Infrastructure as Code technologies (Terraform preferred)

Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.

DESIRED:

Experience utilizing REST Web services

Experience with NoSQL datastores (ElasticSearch preferred)

Experience with SQL and query design

Experience with caching and load-balancing

Familiarity with networking concepts and protocols

CONDITIONS OF EMPLOYMENT

Hybrid, open office environment

Application Process:The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

COVID-19 VACCINATION REQUIREMENT

Employees of the University of Washington are required to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

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