You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Job Responsibilities:
Oversee the daily of operation of Document Management Centre in Wealth and Pension Division
Manage Indexing & Scanning Team and Payment Receipting Team for Group and Pensions business
Allocate and mobilize full team resource including permanent/contract and secondees to handle incoming requests meeting TAT and service level
Coordinate with IT, other departments, and printing vendor on printing related matters
Coordinate with FSA and assigned banks on payment related matters
Coordinate with Operations teams and external vendor on handling storage of hardcopy documents
Review and streamline work process and procedure to enhance productivity and service level
Participate in projects
Develop and coach team members
Job Requirements:
Bachelor’s degree preferred.
Minimum of 10 years’ experience in pensions or insurance industries, in which at least 3 years in managing role
Knowledge in operation of document management in pensions or insurance industries
Candidate with less experience may consider as Assistant Manager
Effective communication and people skills
Proficient in Microsoft Word and Excel
Proficient in both written and spoken English and Chinese
We offer 5-day work, attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only used for recruitment purpose.)
Job Category:
Customer Service / Operations
Posting End Date:
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