Computer Analyst (Campus Technical Support Specialist)
Professional / Unclassified
LSUAG IT - IT Support (Layton Higginbotham (00079753))
0120 S. Knapp Hall
Professional
Work Location: LSU AgCenter, Baton Rouge, LSU Campus
Position Description: General responsibilities include installing, setting up, maintaining, and repairing computers and related equipment in a Windows environment; configuring and supporting packaged software such as Microsoft Office and Windows operating systems; installation and setup of Windows based software; and Active Directory management. The person filling this position will be expected to diagnose problems successfully by telephone, remote access tools, as well as onsite visits; research computing equipment and software to guide purchasing decisions; and work with others in IT to provide technical training to users and peers. The primary area of support responsibilities will be for the faculty and staff of the College of Agriculture and LSU AgCenter through the IT Help Desk. Overnight travel will occasionally be required. This person reports to the Help Desk Manager for IT Support in LSU AgCenter Information Technology.
Qualification Requirements: A four-year bachelor’s degree from an accredited university is required. Applicants must have two or more years of experience with the Microsoft Windows 10/11 operating systems and the Microsoft Office/Office 365 suite of applications. Strong analytical and technical communication skills are required. Candidates must be ambitious and self-motivated to learn by observation, inquiry and research. They will need to work well with a broad spectrum of personality types. Candidates must be able to climb, balance, stoop, kneel, crouch, and or crawl as well as lift and handle 50 lbs. Applicants must have a cellphone with voice and data services and have or be able to obtain a valid Louisiana driver's license.
Salary and Benefits: Salary will be commensurate with qualifications and experience. The LSU AgCenter has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, life, long-term disability, accident, vision, long-term care, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), university holidays (14 per year, typically includes a week off at Christmas), generous annual (vacation) and sick leave benefits, Employee Assistance Program, and possible educational leave and tuition exemption for coursework at campuses of the LSU System. Specific benefits depend on job category, percent effort and length of employment.
Date Available: Upon completion of the selection process.
Application Deadline: May 26, 2023 or until a suitable candidate is identified.
Application Procedure: Must apply online at https://lsu.wd1.myworkdayjobs.com/LSU (or through Workday for internal applicants) by attaching resume, cover letter, official university transcripts, and two letters of recommendation. Paper, faxed, or e-mailed application materials will not be accepted, except that in lieu of attaching recommendation letters online, they may be sent directly to:
CTSS Search Committee
LSU AgCenter Information Technology
118 Knapp Hall
Baton Rouge, LA 70803
Email: ctssvacancy@agcenter.lsu.edu
Web site: www.lsuagcenter.com
The LSU Agricultural Center is a statewide campus of the LSU System and provides equal opportunities in programs and employment. An Equal Opportunity/Affirmative Action Employer
Computer Analyst (Campus Technical Support Specialist)
May 5, 2023
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - The LSU AgCenter has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, life, long-term disability, accident, vision, long-term care, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), university holidays (14 per year), generous annual (vacation) and sick leave benefits, Employee Assistance Program, and possible educational leave and tuition exemption for coursework at campuses of the LSU System. Specific benefits depend on job category, percent effort and length of employment.
Remote Work - Positions approved to work remotely outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
The LSU AgCenter, is one of eight campuses within the broader LSU enterprise (LSU System). The LSU AgCenter includes the Louisiana Agricultural Experiment Station, which conducts agricultural-based research, and the Louisiana Cooperative Extension Service, which extends the knowledge derived from research to the people of the state. The AgCenter is headquartered in Baton Rouge and has 12 “on campus” academic departments and five regions which are made up of 15 branch research stations and an extension office in each parish. For more information, visit the AgCenter’s website at www.lsuagcenter.com.
The LSU Agricultural Center is a statewide campus of the LSU System and provides equal opportunities in programs and employment. An Equal Opportunity/Affirmative Action Employer. The AgCenter is committed to fostering an environment of inclusion, respect, and appreciation of differences in individuals. To learn more, visit The AgCenter’s Diversity, Inclusion and Opportunity site.
Questions or concerns can be directed to the LSU AgCenter Human Resources Management Office at 225-578-2258 or emailed HRMHelp@agcenter.lsu.edu.
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