London Stock Exchange Group

The LSEG Real-Time Distribution System products integrate, distribute, and add value to information from and about the markets. This includes real-time and historical prices from data vendors, exchanges, and brokers; real-time and historical news from the press, the web and internal analysts; as well as internal calculations and other forms of proprietary information used to support crucial decisions.

We are seeking a highly motivated Systems Support Engineer with at least 5 years of support experience in the financial industry. As a Lead Support Engineer in our team, you will work closely with a very experienced development team in supporting our industry-leading Real-Time Distribution System products.

Job Responsibilities:

• Collaborate with globally-based support colleagues to further investigate issues with Real-Time Distribution System software components in internal and external client environments
• Apply and leverage knowledge and expertise of Real-Time Distribution System software components to provide thorough technical analysis and issue replications of complex issues
• Work with development teams as needed to bring issues to resolution
• Participate in Support case reviews
• Contribute to product and internal documentation
• Handle multiple complex issues in a challenging, dynamic technical environment

Qualifications:

• 5 or more years of computer software industry experience in real-time, multi-threaded systems, with an emphasis on technical analysis and problem solving
• Solid, demonstrated experience with Linux and Windows Operating Systems - including shell scripting, system tools, procedures - that aid in operation and troubleshooting of software components that operate in those environments
• Knowledge and experience in real-time C/C++ programming
• Experience in network programming (e.g., sockets, TCP/IP, UDP, multicast)
• Strong, demonstrated analytical troubleshooting skills
• Strong written and verbal communication skills
• Financial industry experience a strong plus
• Bachelor’s degree in CS, Engineering or related is required; masters preferred

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.