Department for Environment, Food and Rural Affairs

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

About the job

Job summary

Digital, Data and Technology Services (DDTS) is the trusted team for digital across the entire Defra Group.

We have around 1,200 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. To achieve this, we are continuously designing, building and supporting innovative user-centered digital technology.

Fundamentally, we are transforming and improving the way information and services are accessed by our staff, as well as members of the public and businesses.

If you share our vision, and you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.

For further information on DDTS, see the candidate information pack attached at the bottom of the advert and visit Defra Jobs.

Follow our Defra Digital blog for all the latest news and insights.

Job description

We are currently recruiting for a Capability Development Analyst to work in our Capability Development team within DDTS. 

The Capability Development Analyst is key in the upskilling and capability of DDTS staff to deliver the DDTS and ultimately the Defra strategy. The Analyst will engage with managers and staff to understand their work and learning needs, in order to provide a professional and excellent service.

The role is responsible for collating and managing Learning and Development (L&D) requests and then progressing these through to delivery, working with and managing the relationships with suppliers. They will scope the less complex learning requirements, track status, finances and will be the “Go-To” person when managers or other stakeholder have any queries on learning submissions, spend and feedback.

Please be aware that this role is not location specific, but there will be a need to travel, to seek insight and consultation across DDTS, Corporate Services and external partners.

Person specification

Responsibilities

• Setting up the L&D collation process and templates and agreeing these the Advisor: sending these to manager to complete; collating the returns; progressing the delivery of these requests and tracking these.
• Scoping the less complex learning requirements and providing learning options to staff. Passing on the more complex learning requirements to the Advisor.
• Challenging requirements that do not fit the DDTS/L&D strategy to managers and escalating as appropriate. Dealing with negative feedback from courses and other L&D interventions and turning these into opportunities, always providing good customer service to DDTS.
• Working with Suppliers and internal groups to action the learning requested and following up through report and evaluations to maintain a quality service.
• Raising Purchase Orders (POs), tracking spend and attendance against allocated funding, reconciling with data from Finance. Holding the single source of the truth for L&D attendance and spend.
• Working as part of the Capability Development team to digitise and continuously improve the learning and development service through process improvement, education and awareness, leading webinars as necessary.

Skills and Experience

• Working in Learning and Development / training in a large, complex organisation.
• Using organisation and planning skills. Dealing with several tasks at the same time, prioritising in order to meet deadlines.
• Dealing with customers and staff on the phone, through email and other social media eg Yammer, maintaining a calm, friendly and professional approach. Being able to diffuse situations that crop up from time to time and to win customers over.
• Communication skills (questioning, listening, reflecting) to build relationships, engaging staff and managers and influencing skills to gain the best from our suppliers.
• Working with detail: maintaining data, analysing data, drawing out trends and conclusions. Excel skills to manage, analyse and maintain data.

Application Process

As part of the application process you will be asked to complete:

• a CV
• a 500-word Statement of Suitability.

The Statement of Suitability will ask the following question on your application form:

Referring to the responsibilities, skills and experience section of the advert, please demonstrate how you are suitable for this role by providing relevant examples.

Further details around what this will entail are listed on the application form.

Sift

Sift will begin shortly after the advert closes.

Should there be a large number of applications, an initial sift will be conducted using your Statement of Suitability.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Sift dates to be confirmed. 

Interview

If successful at sift stage, you will be invited to interview where you will be assessed on your Behaviours and Technical skills listed below the videos.

A presentation or additional exercise may also be assessed.

Interviews are expected to take place the week commencing 20 February. Please note that these may be subject to change.

Interviews will be held virtually.

For further information on Success Profiles, visit Defra Jobs and watch the following videos:

Behaviours

Technical

Visa Sponsorship Statement

Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Behaviours

We'll assess you against these behaviours during the selection process:

• Developing Self and Others
• Delivering at Pace
• Managing a Quality Service
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Learning and Development

Benefits

Blended Working

Defra operates a blended working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.

Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending minimum of 40-60% in the workplace, unless exceptional circumstances apply and/or you are a contractual home worker.

The Institute for Fiscal Studies recently said that “the biggest difference between public and private sectors remains the value of employer contributions to public service pensions. These are much more generous in the public sector than in the private sector”

• You will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK - Contributory pension (worth 26.6 - 27.9% of salary)
• If you have accrued pension rights in another pension scheme, you may be eligible to transfer these rights into the Civil Service Pension Scheme
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity

For a full list of the benefits of working for Defra, please view the attached Candidate Information Pack at the bottom of this job advert.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : DDTS Recruitment Hub
• Email : ddtsonpayrollrecruitment@defra.gov.uk

Recruitment team :

• Email : defrarecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact:

Government Recruitment Services via email: defrarecruitment.grs@cabinetoffice.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here to visit Civil Service Commission

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