Platform Operations Manager - BytePlus

ByteDance

Qualifications
Benefits

Responsibilities

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

About the team

Business Platform Product Operation team is devoted to enriching BytePlus cloud business models and continuously helping enterprise customers adaption the cloud to improve their business innovation, reduce their cloud cost and better experience. You can help us to achieve our mission.

  • Lead, coordinate and manage cloud commercial supporting platform roadmap and production, facilitating user acquisition and great user experience including user center and product console
  • Set up commercial supporting platform internal operating oncall process, and support local sales team and customer customer inquiries as platform service team
  • Develop and maintain project plans for cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery
  • Lead alignment with stakeholders, including but not limited to business owners, engineers and designers on prioritization and changes to the website
  • Research on cloud industry trends, analyze product target groups and their needs

Qualifications

  • Bachelor degree or above, at least 7+ years working experience in product management
  • Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)
  • Proven product and project management skills
  • Strong interpersonal, organizational, and collaboration skills
  • Proficient in English and Mandarin as the role will be working closely with internal and external stakeholders in the region
  • Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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Confirmed 4 hours ago. Posted 30+ days ago.

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