Servpro

OB TITLE: Estimator/Job File Coordinator

PAY: Hourly DOE

LOCATION: San Leandro, CA

SERVPRO of Belmont/San Carlos, San Leandro & Stockton is currently seeking an Estimator/Job File Coordinator in our Stockton location.

Do you love helping people through difficult situation?

In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never ever happened”!

We are seeing someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experience, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

PRIMARY RESPONSIBILITIES

• Monitor job file status.
• Monitor and complete job file audit status.
• Maintain job file WIP’s (Work in Progress).
• Create preliminary estimates.
• Perform job file backup.
• Maintain internal and external communications.
• Prepare job file reports.
• Complete and review job file documentation for final upload and audit process.
• Occasional field work to assess/document scope (training provided).
• Assist other departments, as needed.

POSITION REQUIREMENTS

• 2+ years of administrative or office related experience.
• Experience with writing estimates, job file processes, and quality assurance a plus.
• Experience in service industry environment a plus.
• Outstanding written and verbal communication skills, and consistently courteous and professional tone of voice at all times.
• Polite, confident, and excellent customer service skills, including listening and questioning skills.
• Ability to remain calm and professional during tense or stressful situations.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and goal oriented.
• Ability to multi-task.
• Capability to work in a fast-paced, team-oriented office environment.
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel).
• Ability to learn new software, including Xactimate and proprietary software.
• Minimum education High School Diploma or GED equivalent.
• Ability to successfully complete a background check subject to applicable law.

HOURS

• 40 Hours/week. Hours between 7:00am to 7:00pm.
• Flexible to work overtime when required.

PAY RATE

Competitive pay based on experience.

TO APPLY: Email your resume, along with your salary requirements to: mcisneros@servpro9332.com

SERVPRO of Belmont/San Carlos, San Leandro & Stockton is an EOE M/F/D/V/employer.

PICTURE YOURSELF HERE

FULFILLING YOUR POTENTIAL

At SERVPRO, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented teammates. Please join us in our mission to help our customers in their greatest moments of need. If you are highly dependable and excited about exceeding expectations, then you may be just the person we're looking for. Please search for a franchise near you to explore the opportunities waiting for you at SERVPRO. We look forward to hearing from you.

WORKING TOGETHER TO MAKE IT

Like It Never Even Happened®

As a team, we are proud to offer our customers the industry-leading level of service. Each of our nearly 1800 franchises offers a broad variety of opportunities to help, to serve, and to repair and restore people’s homes and businesses. If you have a passion for making a difference, our franchises are looking for you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.