Your Role

If you are a communicative person who is looking for a new career path and also understands the importance of delivering the best customer service, you are the perfect match for this job opportunity! Teleperformance Portugal is looking for a Customer Service Representative to join the team and work closely with a large, global operating company. You will be part of our multilingual team that provides assistance throughout the deliver process, giving the best advice and assisting all customer’s needs. Join us!

Responsibility

• Assisting customer’s needs by ordering supplies and issuing messages;
• Answer calls from customers relating to the company’s services;
• Processing pick up orders;
• Providing shipping information and quotations;
• Tracking packages and requesting proof of delivery.

Your Profile

• Native level Danish Speaker;
• Fluent in English – minimum B1 is mandatory;
• Great listening and communication skills;
• Attention to detail;
• Aptitude for problem-solving;
• Dynamism and team spirit;
• High School diploma or equivalent qualification (minimum requirement).

Our Offer

• Excellent work opportunity in a dynamic leading multinational company;
• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Investment in training and personal development;
• Facilities centrally located with an excellent public transportation offer and with canteen included;
• Health Insurance since day one in the company;
• Possibility to live in one of our apartments;
• Initial flight expenses refund;
• Annually complementary return flight to your home country (within Europe);
• Free Portuguese language courses, sports activities and organized events.