Initial Posting Date:

08/30/2022

Application Deadline:

09/13/2022

Agency:

Department of Consumer & Business Services

Salary Range:

$4,968 - $7,513

Position Type:

Employee

Position Title:

Software Support (Information Systems Specialist 5)

Job Description:

This limited duration opportunity is scheduled to last through June 30, 2023. We will also consider filling this position as a job rotation assignment for current state employees. To apply as a job rotation candidate, you must be currently employed by the State of Oregon (regular status, trial service, and limited duration employees) and have written approval from your manager/supervisor prior to applying.

Mark Your Calendars! DCBS will host Career Fair 2022

Friday, Sept. 16, 2022, 10 a.m. – 2 p.m.

For more information, please visit: www.oregon.gov/dcbs/career-fair

Our mission...

To protect and serve Oregon's consumers and workers while supporting a positive business climate.

The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.

This position is with the Information Technology and Research (IT&R) Section of the Central Services Division. IT&R provides a broad range of specialized technical services in the areas of information systems, data analysis/dissemination, and computer/telecommunication services for a large, diverse agency. The staff support the collection, processing, analysis, and dissemination of statewide and regional data about workers' compensation, accident prevention, insurance, financial institutions, corporate securities, building codes, and senior health insurance benefits. The section supports a number of critical systems to meet the regulatory requirements for each program and interact with other state and federal agencies.

This position is represented by the Service Employees International Union (SEIU).

What’s in it for you:

• Rewarding work in a productive and creative environment
• Colleagues who are passionate about public service
• Work/life balance, 11 paid holidays a year, and a competitive benefits package
• Advancement and learning opportunities that will help grow your career with the State of Oregon
• Live, work, and play in Salem, Oregon

This position is eligible for remote work on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular, scheduled office hours are also required.

Here’s what you will do:

As Software Support, your duties will include installing, configuring and maintaining end user software on desktops and Citrix servers and ensuring applications are patched and updated for security, regulatory and policy compliance.

For a complete listing of the duties and responsibilities of this position, please review the position description by clicking here.

Here’s what you need to qualify:

Minimum Qualifications:

• Four (4) years of information systems experience in software configuration and deployment;

OR

• An associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field AND two (2) years of information systems experience in software configuration and deployment

OR

• A bachelor's degree in Information Technology, Computer Science, or related field

Requested Skills:

• Experience with System Center Configuration Manager (SCCM)
• Strong understanding of Windows configuration tools (Group Policy, PowerShell, etc.)
• History providing excellent customer service
• Ability to adapt communication style to all types and levels of customers and situations

Application information:

• A resume and cover letter are required for this job posting. Please attach them in the “Resume / CV” section of the application.
• Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.
• You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.

Additional information:

• Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the experience, education, and training documented in the application materials.
• This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
• Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
• We hire preferred workers! For more information, please visit our website: Preferred Worker Program.
• The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will use E-Verify to confirm that you are authorized to work in the United States.

Helpful links and contact information:

Learn more about DCBS

Understanding the State Application Process

Help and Support webpage

For more information you may contact us by e-mail at DCBS.Recruiting@dcbs.oregon.gov or by phone at 503-378-3200.

DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our diversity, equity and inclusion webpage.

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