Estimator/ Project Manager Job Description
The Estimator/Project Manager is responsible for managing the functions necessary to successfully perform remediation projects.
Primary Roles and Responsibilities
1. Project Initiation and Initial Job Scoping
a. Evaluate and sell projects.
b. Educate customers on how SERVPRO® can help them; earn the job by gaining customer and client confidence.
c. Create and/or review job scopes and ensure accuracy and clarity
d. Educate customers on job process.
2. Project Planning
a. Identify and document project scope of work.
b. Create and review estimates.
c. Obtain customer and client agreement on scope and estimate.
d. Create scope and detailed work orders to ensure staff is ready to do the job efficiently.
e. Keep customers and COI’s informed about the job.
f. Maintain communication with customers about the job to ensure expectations are met.
g. Remain up-to-date on all jobs in progress.
h. Coordinate and monitor subcontract work, ensuring quality work is completed timely.
i. Inspect services and final walk-through on jobs.
j. Be responsible for customer service and management of the customer experience.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 8:00 a.m.–5:30 p.m., Monday–Friday. This position frequently requires long hours, working on-call and weekend work. Travel is required and is primarily local.
Compensation: $50,000.00 - $80,000.00 per year
At SERVPRO, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented teammates. Please join us in our mission to help our customers in their greatest moments of need. If you are highly dependable and excited about exceeding expectations, then you may be just the person we're looking for. Please search for a franchise near you to explore the opportunities waiting for you at SERVPRO. We look forward to hearing from you.
As a team, we are proud to offer our customers the industry-leading level of service. Each of our nearly 1800 franchises offers a broad variety of opportunities to help, to serve, and to repair and restore people’s homes and businesses. If you have a passion for making a difference, our franchises are looking for you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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