TTEC Digital is seeking a Systems Administrator to join our Infrastructure Services team. This is a remote, telecommute opportunity based in the Philippines.
Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!
What you’ll be doing:
As part of our Cloud Sustainment team, you will work with our Hosted Collaboration Solutions division supporting Cloud based enterprise environments and will have exposure to virtualization software, SAN infrastructure, and datacenter networking.
What you’ll bring to us:
- Monitor / maintain performance & capacity for our global data centers and corporate office networks to ensure maximum efficiency and operational uptime.
- Ability to manage multiple projects/tasks and work calmly under pressure.
- Work with vendors and cross-functional teams for on-going design efforts and systems support.
- Periodically develops and delivers training related material.
- Ability to work flexible hours including on call and after hours work for scheduled and unscheduled maintenance.
- Handles scheduled maintenance on networking equipment, such as software / equipment upgrades and assist with maintenance related tasks.
- Daily tasks include server staging, AD configuration, and deployment of VM instances
- Shared responsibility and daily operational deployment of entire infrastructure environment
- Enterprise patch management and enterprise server management
- Responsible for producing high quality deliverables in a timely fashion.
- Operating / Managing firewalls for the organization
- Monitoring the internet connection for security risks
- Employing the latest security protocols
What skills you’ll need:
- 2+ years enterprise level administration and troubleshooting experience with Windows Server
- 2+ years’ experience deploying, supporting, and administering VMware 5.0+ in large virtual server infrastructure environments is a plus
- Experience with deploying and supporting automation tools, i.e. SCCM
- Understanding and experience of networking technologies including AD, DNS, WINS, and DHCP.
- Knowledge of Cisco UCS B series blade server chassis and Cisco UCS Manager 2.0 or later.
- Experience with Cisco, HP or Intel server hardware, firmware, BIOS, RAID, server backups and server security along with SAN including EMC, VNX, VNXe, VMAX, Unity or Isilon is a plus
- Must possess good problem solving and troubleshooting skills in supporting enterprise level clients, logical and methodical problem solving skills, and the ability to communicate and justify the resolution process where necessary.
- VCP, MCSA or MCSE certifications preferred but not required
#LI-IG1
Read Full Description