Operations Coordinator (Temporary) (
Job Number: 536670 )
Working for an organization with the size and resources of Kaiser Permanente Northern California means having the potential to positively affect the health and well-being of entire communities. From our financial, business, and IT experts, to our RNs, allied health professionals, and physicians, we work together to provide the best care experience to our members and the communities we serve. As one of the most diverse regions in the country, Northern California offers everything from the majestic Sierra Mountains, to breathtaking Yosemite, to world-renowned Napa Valley. Here, you'll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. As Northern California's largest health plan, Kaiser Permanente provides you with the resources and opportunity to build a rewarding career in an environment that supports your success. Join us.
Description
Provides the analytical support needed for a department to examine how it should allocate its physician and other provider resources across the entire spectrum of services and care that a department must provide to its patients. Generates reports and recommends possible solutions to the Chief and Physician Unit Leaders on how to distribute provider resources to meet appointment accessibility targets, surgical access targets and hospital coverage issues while still staying in budget.
Essential Functions:
• Coordinates the overall analysis of how provider resources are allocated in the department to ensure that the department meets its performance targets in the areas of access, physician linkage, budget, and hospital coverage. Collects and analyzes data, reviews results with Chief and Physician Unit Leaders, and assists with implementation efforts. 50%.
• Maintains and produces management reports to include appointment utilization reports, provider productivity reports, physician empanelment reports, and budgetary impact reports for functional unit, department, facility and/or regional management. Designs and produces ad hoc reports to meet specific client needs. Works to improve data quality, collection processes and report design to meet diverse and changing needs. 40%.
• Provides ongoing user education and consulting on the use and interpretation of analyses, reports, methodologies, and source data. 10%.
Qualifications
Basic Qualifications:
Experience • Two (2) years of experience working directly with management personnel (including physicians). • Two (2) years of experience working in a health care environment.
Education • Associate's degree required, OR two (2) years of experience in a directly related field. • High School Diploma or General Education Development (GED) required.
License, Certification, Registration • N/A.
Additional Requirements: • Familiarity with appointment supply concepts. • Familiarity with mainframe patient information systems and computer software. • Solid analytical skills, problem solving, and critical thinking. • Excellent oral and written communication skills. • Excellent customer service skills. • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
• Bachelor's degree in business administration, health administration or related field preferred.
Primary Location : California-Fresno-Fresno Medical Offices I - First St. 4785 N. First
Scheduled Hours (1-40) : 40
Shift : Day
Working Days : Mon - Fri, Expected length of employment up to one (1) year.
Working Hours Start : 8:00 AM
Working Hours End : 4:30 PM
Schedule : Full-time
Job Type : Standard
Employee Status : Temporary
Employee Group (Union Affiliation) : Non-Union, Non-Exempt
Job Level : Individual Contributor
Job : Administration, Clerical and Support Services
Public Department Name : Pediatrics
Travel : No
Job Eligible for Benefits : No
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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