Records Clerk III (Bilingual) (
Job Number: 484303 )
Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. That`s because each of us-from our finance, business, and IT experts to our RNs, allied health professionals, and physicians-shares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, you`ll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career you`ve always wanted.
Description
Under general supervision and in accordance with established policies and procedures, analyzes charts for accuracy, consistency and completeness according to hospital and regulatory agency guidelines. Reviews and processes request for subpoenas received from outside providers, agencies, schools, and attorneys in compliance with applicable state laws. Performs a variety of clerical duties related to the processing of medical records.
Essential Functions:
• Upholds Kaiser Permanente's Policies & Procedures, Principles of Responsibilities and applicable state, federal & local laws. • Depending on the area/unit assigned, an employee in this classification may be assigned duties in any one or more of the following major functional areas. • Records Analysis & Control: Conducts initial analysis on all types of medical reports to verify completeness by reviewing entire medical record. • Ascertains deficiencies according to standards established by the Medical Records encompassing requirements of other accreditation & licensing agencies. • Notes deficiencies for physicians review & notes missing information directing it to the appropriate personnel for completion. • Performs periodic audits to detect & address delinquent outliers. • Notifies appropriate personnel by mail, phone or via electronic communication of information or items required in order to complete the records. • Identifies the urgency for providing the requested items. • Assists and/or advises physicians & others regarding the records completion process. • Assists in problem solving. • Responsible for compiling and/or completing delinquent medical records count, manually and/or via computer systems, including but not limited to: verifying delinquent medical records, preparing & mailing physician notification letters, maintaining logs & reports. • Performs qualitative audits of records as directed. • Establishes & maintains courteous, cooperative relations when interacting w/ all agencies, members, medical center personnel, department personnel & the public. • May perform other duties as assigned. • Death Certificate/Birth Certificate/Fetal Death Certificate Processing: Completes & processes a birth certificate for each live birth w/ in required time frames. • Prepares death certificates & fetal death certificates for physician signature & mortuary pick up. • Screens charts for Coroner's cases. • Maintains expiration logs. • Sends timely notices of expiration to designated parties. • Trains new employees. • Establishes & maintains courteous, cooperative relations when interacting w/ all agencies, members, medical center personnel, department personnel & the public. • May perform other duties as assigned. • Abstractor: Verifies & abstracts demographic and/or clinical data from patient's charts. • Enters data into automated abstracting/encoder systems. • Trains new employees. • Establishes & maintains courteous, cooperative relations when interacting w/ all agencies, members, medical center personnel, department personnel & the public. • May perform other duties as assigned. • Medical Information Request/Subpoenas: Reviews requests & subpoenas received from members, outside providers, agencies, schools & attorneys. • Verifies that proper authorizations are obtained in compliance w/ all regulatory agencies & applicable laws. • Orders medical records, obtains missing authorizations & verifies that appropriate information is in the record. • Interviews & assists appropriate individuals to ascertain their release of information needs. • Determines urgency of request & appropriate procedure to facilitate requests. • Abstracts or prepares patient charts to obtain specific medical data. • Prepares form letters or designated forms to provide specific information requested. • Maintains logs, manually or by computer, of all Release of Information requests received for tracking of all requests, including ensuring the Disclosure Accounting functions for HIPAA is completed. • Initiates requests for medical information by completing medical request forms, mailing to appropriate agency or physician & following up when request is not answered w/ in a designated time frame. • Collects & processes any applicable fees for providing the information. • Meets legal time frames for making records available. • Trains new employees. • Establishes & maintains courteous, cooperative relations when interacting w/ all agencies, members, medical center personnel, department personnel & the public. • May perform other duties as assigned. • Medical Transcription: Performs a variety of clerical duties in support of the Medical Transcription function. • Sorts & distributes transcribed reports. • Correlates charts w/ transcribed reports. • Gathers missing identification data. • Types missing data onto the transcribed reports. • Flags reports for physician attention if lacking any or all information. • Obtains physician signatures for dictations. • Assigns STAT dictations to the appropriate outside services and/or in house personnel for transcribing. • Follows up on problem dictation for completion and/or redictation. • Assists in the operation of the overall central dictation system by locating missing dictation, maintaining all computer systems. • Alerting appropriate parties of urgently needed reports/dictation. • Responds to inquiries regarding dictated reports. • Delivers transcribed data to appropriate areas. • Maintains communication w/ transcription companies utilized for outsourced dictation. • Trains new personnel. • Establishes & maintains courteous, cooperative relations when interacting with all agencies, members, medical center personnel, department personnel & the public. • May perform other duties as assigned.
Qualifications
Pay Grade: 14
Basic Qualifications:
• Two (2) years hospital Medical Record experience.
• Registered Health Information Technician (RHIT) preferred.
• Proof of Medical Terminology course completion.
• Type 45 wpm.
Typing score must be current within one (1) year. Please contact Human Resources for testing.
•
Bilingual (English/Spanish) Level I required.
Notes:
•
This position is a FLOAT position and is expected to work at KPOC-A, KPOC-I and the East Street facilities.
• Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program.
Primary Location : California-Irvine-Orange Co Irvine Medical Center 6640 Alton Pkwy.
Alternative Work Locations : California-Anaheim-East Street Warehouse 1011 S. East St., California-Anaheim-Orange Co Anaheim Medical Center 3440 E. La Palma
Scheduled Hours (1-40) : 40
Shift : Day
Working Days : Tue, Wed, Thu, Fri, Sat
Working Hours Start : 8:00 AM
Working Hours End : 4:30 PM
Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group (Union Affiliation) : United Healthcare Workers - West
Job Level : Individual Contributor
Job : Administration, Clerical and Support Services
Public Department Name : Health Information Management
Travel : Yes, 50 % of the Time
Job Eligible for Benefits : Yes
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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