SYNNEX

Are you ready to make a BIG impact with TD SYNNEX?

We are the world’s largest IT distributor, striving to lead the next generation of technology and talent. Whether you’re applying for your first role or you’re a seasoned executive, seize this opportunity to develop your career in the technology industry alongside our network of best-in-class vendors and caring and collaborative co-workers across the globe.

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

Take the next step towards a rewarding career and apply today. We’re excited to meet you!

Job Summary:

• Achieves revenue and gross profit dollar targets by managing their team customer base from an inside sales standpoint.
• Develops profitable customer relationships through efficient order management and effective handling of customer requests
• Completes timely requests for information on bids, quotes, technical information and positioning of Tech Data programs and services.
• Provides leadership as a subject matter expert, and is the escalation point when team management is not available.

Job Duties & Responsibilities:

• Proactively contacts and develops a specified account base, and prospect for new business opportunities to achieve growth and profit targets. (25%)
• Responsible for full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping (20%)
• Proactively discusses Tech Data's value added services including Tech Data Reserve Program, Configuration Services, and others as required (10%)
• Effectively manages customer experience by responding to all quotes, bids and orders through multiple modes of communication (phone, email, instant messenger, fax) (10%)
• Works closely with field sales representative and team leader to execute customer strategies including bid opportunities and analysis, customer pricing, freight contract feedback (5%)
• Develops relationships with all Tech Data departments, and vendor field representatives to act as a liaise on behalf of the customer (5%)
• Effectively negotiates TD gross margin (when appropriate), through up-selling and cross selling opportunities. (5%)
• Provides team leadership by being a subject matter expert and providing mentor-ship for other team members, as well as being an escalation point for the sales team when team management is not available.(5%)
• Completes customer site visits to build stronger relationships between Tech Data and the reseller. (5%)
• Accumulates competitive, market and pricing information and provide feedback to the relevant parties. (5%)
• Attends all mandatory vendor training, lunch and learns and seminars. (5%)
• Backs up other sales teams when coverage is needed (5%)