SUMMARY JOB DESCRIPTION:
The purpose of this position is to own the responsibility & success of the back of house operations as well as front of house merchandising, replenishment, and recovery, to manage inventory, and to provide support to the Store Director. This individual must be able to analyze every aspect of the business, (retail sales, visual merchandising, product sell-through, profit and loss results), to identify areas of opportunity and be proactive in taking action and supporting the retail team to improve results. They will be responsible for organizing and coordinating all store logistic activity with the sales team.
PRIMARY JOB RESPONSIBILITIES:
Business/Job Acumen:
- Support the Company’s beauty sales plans and profitability goals.
- Handling internal and external queries regarding stock.
- Monitoring stock to ensure loss is within company limits.
- Proactively make suggestions based on analysis and observations that will positively impact the business.
- Set measurable standards and goals based on Company’s expectations and metrics. Abide by The Weekly for store guidelines & timeline.
- Protect store assets and inventory.
- Uphold the company policies for back of house procedures.
- Reviews, understands and can clearly communicate business reports including the daily testers, defective, and stolen log reporting.
- Supervises all merchandise handling processes, including door to floor and back stock Processes.
- Ensures that inventory in LS parallels physical inventory.
Leadership, Development and Performance Management:
- Ensures associates maintain an effective, productive, and organized stockroom area.
- Conducts new associate stock training.
- Ensure that all policies and procedures are communicated, understood and complied with.
- Ensure proper flow from offsite stockroom to store.
Initiative, Responsiveness, Planning and Organizing:
- Ensure that the store always meets Company standards with regards to merchandising; visual presentations; housekeeping; and loss prevention requirements.
- Communicate effectively concerns in regards to out of stock issues and discrepancies in a timely manner to Store Director.
- Ensure sales floor is stocked to max capacity.
- Prioritize tasks and allocate time and resources for self and staff according to importance and urgency to ensure all paperwork and store operational requirements are completed on time.
- Ensure the store stock is prepared for audits and inventories.
- Performs audits and transfers of defective merchandise according to company policy.
- Executes product transfers effectively and in a timely manner.
- Consistently follow up with holes in the layout and effectively research and execute a solution.
All other duties as required.
DIRECT RELATIONSHIP:
Store Director/Manager
INDIRECT RELATIONSHIP:
Retail/Area Manager
SKILLS, EXPERIENCE AND OTHER REQUIREMENTS:
- At least 1 year stock management experience in the retail cosmetics beauty industry (depending upon volume of business) with a proven track record of managing a team; driving sales; and providing excellence customer service.
- Full understanding of retail store operations.
- Planning, organizational, and performance retail skills.
- Analytical skills with the ability to react to business retail trends and identify areas of opportunity.
- Computer skills to include a retail point-of-sale software system and Microsoft Word, Excel, and Outlook.
CORE COMPETENCIES AND TRAITS:
- Business/Job Acumen: Takes full ownership for the success of the beauty business and achievement of sales plans through actions and decisions that add value to the Company. Accepts responsibility for results and set measurable standards and goals for self and others.
- Leadership Abilities: Can align management of other team members to reach goals to support the strategic direction of the business.
- Initiative and Responsiveness: The ability to react to the business and take action in new ways with a focus on improving results and creating new opportunities. Proactively identifies what need to be done to achieve success and takes action.
- Developmental and Performance Management Skills: The ability to recognize talent, delegate responsibility, and work with staff and coach them to help them grow. Must be able to set clear goals and expectations, track progress and provide behaviorally specific feedback through coaching.
- Planning and Organizing: The ability to accurately identify urgency and plan accordingly.
- Customer Service Orientated: The ability to provide high-quality service to achieve the best possible level of customer satisfaction.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a part-time position, and typical work hours will be aligned with warehouse access however nights/closing shifts may be required in accordance with launches and weekend shifts may be required from time to time.