Hitachi ABB Power Grids

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

As a part of a technical support team at the Global Technical Support Center in Chennai we provide service to the global installed base of high voltage protective relays and control devices, as well as associated tools and system equipment. At Hitachi Energy, we are proud to offer you an environment where we value personal and professional development.

Your responsibilities

• Technically supporting our local as well as global service units.
• Technically supporting external customers as well as our own organization.
• Conducting technical investigations and root cause analyses.
• Making sure that all reported cases are well handled in a professional way.
• Managing customer cases in a common database with priority and response time.
• Close cooperation with sister engineering / development units in other countries.
• Building relations and providing great customer service on a high technical level.
• Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor Degree in Engineering with 4-8 Years of experience in fiberoptic & PLCC communication systems.
• Good knowledge about Power system, Telecommunication system offerings.
• Hands-on experience in software configuration tools like FOXCST, ECST, FOXMAN, UNEM.
• Familiarity with SDH, PDH & MPLS-TP technologies.
• Knowledge in switching (L2) & routing (L3) protocols.
• CCNA certification will be an advantage.
• Background in engineering and commissioning is meriting.
• Proficient in Microsoft office tools (Excel, Word & Powerpoint).
• Fluency in English.
• A team player who constantly look for opportunities to improve and to find better ways to serve our customers.
• Ability to contribute to positive work environment.
• High focus on customers and their needs.

More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com

Publication date

2022-03-06

Reference Number

IN52854258_E1