At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
Hitachi Energy’ business offers power and automation products, systems, service and software solutions across the generation, transmission and distribution value chain. The role as Key Account Manager (Utilities) will focus on the key accounts in Utilities segment, where the incumbent develops, implement, and manage the account(s) strategy focused on growth, profitability and customer satisfaction. The incumbent coordinates the sales activities and manage resolution of specific customer problems.
Your responsibilities
- Participates in the development of sales strategies for accounts by providing the customer’s current business and long-term plans.
- Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured follow up process.
- Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls.
- Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates, and conducts customer negotiations.
- Develops, maintains, and shares detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.
- Sells products/solutions/services to customers, focusing on volume, mix and profitability targets for the company
- Monitors competitors’ activity with each account and ensures that appropriate response strategies are formulated and implemented.
- Creates added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g. frame agreements).
- Communicates details in accordance with Hitachi Energy supply, offering and strategy.
- Coordinates the use of internal or external resources (e.g. technical, advertising, and marketing) to provide value added services to accounts.
- Living Hitachi Energy core values of quality, safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business
Your background
- A tertiary education qualification in Engineering
- Minimum of 10 to 15 years of related experience and practice in similar industry
- Work experiences in sales or technical area
- Fluent written and spoken English & Bahasa Melayu
- Proficient in all required Microsoft Office applications
- Experience and competent in Salesforce.com application
- Strong analytical and systemic problem-solving skills
- Result oriented, able to cooperate and network in a multicultural environment
- Accountable for all his/her field of responsibility,ownership ,collaboration,trust ,open minded and team worker
- Ready and flexible to travel for business to East Malaysia
More about us
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com
Publication date
2022-03-02
Reference Number
MY52466457_E5