Hitachi ABB Power Grids

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi Energy is seeking a Transformer Service Specialist (TSS) for the US transformer service organization. This role will be the primary point of contact between Hitachi Energy Sales teams and its customer base. The TSS will report into the Marketing & Sales Manager for US Transformer Service. This position will be home based and require up to 70% travel both regionally and nationally. Candidates must have a valid Drivers License.

Your responsibilities

• Work with Hitachi Energy sales teams to uncover service opportunities
• Perform all necessary field service activities, such as the repair and maintenance of electrical components/power transformers, and new installations
• Provide customer assistance to define work scopes
• Follow up with customers and Hitachi Energy Sales teams for order closure
• Provide limited on-site project support/execution and planning to field service crews
• Compose reports on customer visits, develop outline quotes to solve customer issues, field reports, daily activity reports and other customer specific reports to management/customer in a timely manner
• Manage job site safety and conduct pre-job/post-job walks

Your background

• High School Diploma/GED and 12 or more years of experience working in field service
• Candidate must already have a work authorization that would permit them to work for Hitachi Energy in the United States
• 2+ years of experience as a transformer field service supervisor preferred
• Customer focused with good interpersonal skills, self-directed, positive attitude, ability to manage/influence without authority, willingness to learn and ability to follow instructions/directions
• Technical expertise in assembly, repairs, refurbishment, modifications, electrical testing, controls, LTCs, and oil testing and processing for power transformers
• Basic project management skills, able to plan/drive plan to execution, and understanding of financial concepts
• Ability to understand and interpret blueprints, drawings, and schematics

More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites: https://www.dol.go v/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf and https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/ posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: us-pg-askhr@abb.com. Resumes and applications will not be accepted in this manner. #LI-NAM1

Publication date

2022-02-17

Reference Number

US52803110_E1