At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
Your responsibilities
- Review of Order received from Customer
- Have Contract Review, prepare list of deliverables, Quality Requirement, Cost considered for the order, Prepare Plan for execution of Order
- Co-ordinate with Design team for required technical details and Material Master in SAP for further ordering of material, Co-ordinate with SCM for finalization of material required for order, arrange material from vendors, arrange packing, Inspection documents, Arrange Dispatch Clearance from customer, Check for advance collection, L/C Opening and timely collection of the same. Prepare Invoice and dispatch material to customer as per contractual Incoterms of Order, arrange documents to be provided to customer for payment as required.
- Follow up with customers / FES / Sales team for payment collection
- Arrange time sheet booking of Field Service Engineers in SAP
- Report quality cost to Quality manager
- Co-ordinate with Field Service Engineers for execution of service related orders, invoicing and collection of payment.
- Escalate within organization for accomplishing task on time, Escalate with customers’ organization for order fulfillment / contractual fulfillment / for Organization interest.
- Create relationship, networking with various factories for taking their support for various aspects
- Train yourself , technical, computer software, commercially for meeting job requirement
- Submit claims for extra time, material, cost to customer, negotiate and receive amendment
- Creating and delivering the scope-specific work plan and budget as well as risk assessments as it pertains to your engineering discipline.
- Helping customers resolve technical issues both remotely and on domestic and international customer sites
- Developing your leadership and communication skills by working with entry-level engineers, technicians, and support teams
- Providing the cost-effective execution of project deliverables in accordance with contract specifications, quality standards, schedule, and safety requirements.
- Maintaining and enhancing customer satisfaction by providing excellent service at all stages of the project.
- Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A Bachelor’s / Diploma degree in {Electrical} or similar field.
- More than 5 years of experience in {order execution}, working as {order execution engineer / specialist} with {after sales and service of transformers / electrical products such as HV Products, MV Products}.
- Ready to travel in various parts of India and neighboring countries.
- Sound knowledge of engineering techniques, processes, and tools, including {transformer parts / products}.
- Knowledge of SAP of SD , MM Module and MS Office – Excel, Word & Powerpoint
- Good Communication skills with persuasion , interpersonal skills
- Strong commitment to safe work practices and dedication to following all relevant workplace safety guidelines.
- A high level of self-motivation, curiosity, and desire to learn about new technologies.
More about us
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com
Publication date
2022-01-31
Reference Number
IN52480738_E1