Hotel Services Domestic Assistant

Virgin Care

Benefits

Job Introduction

As a Hotel Services Domestic Assistant, you’ll join a team who are focused on delivering impeccable customer service to our staff and service users through the use of innovation to really make our service users and staff feel the difference.

The Hotel Services Department is part of the Facilities Department which provides Domestic, Catering and Portering services covering two hospitals.

You'll be based at Paulton Memorial Hospital, working Saturday – Sunday 12 hours per weekend, 08:00 – 14:00, 6 hours a day. You may be asked to support your colleagues at both sites when required.

Main Responsibility

You will need to be a good communicator, you will be required to work with other Domestic Assistants as part of a team, and on your own sometimes, working to a daily schedule of work. 

You will be required to undertake a range of cleaning duties working to National Cleaning Standards ensuring a safe clean environment for service users and clients. You will need to be flexible and responsive to meet the needs of the service. 

The role is for carrying out Cleaning duties within clinical areas which include, Vacuuming, mopping, floor cleaning, damp dusting, low level dusting, high level dusting, bed cleaning, curtain changing, Infection and out-break cleans ensuring cleanliness is of a high standard. To exercise good hand and personal hygiene procedures at all times, following Covid-19, infection control and COSHH policy and procedures. 

To serve/ assist with service user meals, snacks and beverages, collecting in and washing up of cutlery and crockery. Ensure food quality, quantity, temperature and waste procedures are followed.

This is just a brief outline of the duties but gives you an idea of what will be required.

The Ideal Candidate

You will need to have good customer service skills and be a good communicator. You will be required to work to a daily cleaning schedule using your own initiative when working alone. ensuring all cleaning tasks are completed to a high standard. You will be working on a ward with other team members as well as liaising with clinical managers and staff working as a team.

You will need to have basic computer skills and be confident in using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook for reading emails, e-learning for mandatory training and course work, Intranet for knowledge of what’s happening in the organisation and what’s on offer for you as an employee.

For more information, please contact Lynne Kimpton at Lynne.Kimpton@hcrgcaregroup.com

Package Description

You will feel valued as a Hotel Services Domestic Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • Spot salary of £18,525.00 and access to our group pension
  • MyWellness – a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
  • Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well known retailers as well as special treats like Virgin Experience Days and Lesuire Vouchers 
  • We are pleased to offer access to Wagestream -which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
  • 25 days holiday plus Bank Holidays.
  • Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development
  • Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
  • Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
  • Working in an environment focused on the highest clinical and quality standards with 100% of our rated services considered overall good or outstanding by the Care Quality Commission.

About the Company

We change lives by transforming health and care. 

Established in 2006 by our Chief Executive Dr Vivienne McVey and like-minded colleagues, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. 

From around 500 locations across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do. 

We’re committed to equal opportunities and welcome a broad diversity of talent to apply. We reserve the right to cease any advertising prior to the published closing date for a role that receives a high number of applications. 

As a Disability Confident Committed company, we work in partnership with the Department of Work and Pensions (DWP) to provide facilities, work environment adjustments and technical solutions to make our business an inclusive place for all. 

HCRG Care Group is committed to safeguarding and protecting the children, young people and vulnerable adults that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services. 

HCRG Care Group, its subsidiary companies and the LLPs are part of the HCRG Care Group and provide publicly funded health and social care services. If you would like to know a little more about how we use your information, please see our website’s privacy policy. 

From 11 November 21, as a result of new legislation, anyone over the age of 18 who enters a Care Home as part of their job must have had both doses of a COVID-19 vaccination or hold a valid medical exemption. As part of our pre-employment process we will therefore ask you to provide: * proof of your vaccination status via the NHS Covid Pass (either electronically or via the PDF) * A signed copy of the temporary medical exemption form. Further details about the legislation can be found on the government website. 

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Confirmed 30+ days ago. Posted 30+ days ago.

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