About Us
CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth about S$137.7 billion as at 31 March 2021. CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across more than 240 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA.
Office Location: 615 Lorong 4 Toa Payoh #07-00 Singapore 319516
The Job
You will serve in dual roles, firstly, as Operations Specialist for public-facing digital channels and secondly, as an Assistant Project Manager in key digital experience projects.
Responsibilities
- Play the role of Operations Specialist for critical public websites, digital signages and mobile apps (“digital channels”) within the CapitaLand Group, such as capitaland.com and discoverasr.com
- Develop a strong operations mindset and attitude to maximise availability and performance of the 24x7 digital channels under your care
- Manage and coordinate with application maintenance and support (AMS) vendors in fulfilling the operational objectives of availability, stability, performance and continuous improvement
- Analyse data, prioritise effectively and maintain situational awareness at all times to optimize service delivery outcomes of the AMS vendors of digital channels
- Assist the Project Manager in digital experience projects
- Be responsible for ensuring quality of deliverables through sound technical design, adherence to development best practices and stringent testing
- Collaborate widely across all participating countries, teams and stakeholders in projects
- Assist the project manager in project governance activities, such as the Group Technology Panel process
- Comply with internal audit requirements for the project
Requirements
- Degree in Information Technology, Computing or Software Engineering
- Possess knowledge or experience in application support in the capacity of ticket management, platform operations and/or application support engineer
- Possess experience in administration or website development on Adobe Experience Manager or another leading content management system
- The following requirements are optional but will be advantageous:
- Experience in agile project methodology
- Functional experience in real estate, hospitality, travel, bookings, payments, digital marketing or UI/UX design
- Effectively bilingual in English and Mandarin – the candidate may be required to work closely with IT teams and vendors in the region
Closing Statement
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief, or nationality.
Only shortlisted candidates will be notified.
