Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
The Infrastructure Release Manager will be responsible for building and maintaining the IT Infrastructure roadmap, working with all Infrastructure Product Groups and other Departments. They will provide the single source of truth to our business and other stakeholders on the service improvements and new services to be launched by Global IT Infrastructure, coordinating the full lifecycle of new services and products into the environment.
Your responsibilities
- The Infrastructure Release Manager will provide the single source of truth to our business and other stakeholders on the service improvements and new services to be launched by Global IT Infrastructure, coordinating the full lifecycle of new services and products into the environment.
- Product Roadmap: Collaborates closely with the Infrastructure Product Groups, Integration Architect, Regional Delivery Leads, Service Integration Department, and other IT Departments to create, maintain and update the Infrastructure & Service Integration roadmap.
- Release Management: Coordinate the release cycles from Infrastructure & Service Integration product groups, including the target audiences, communication method and feedback mechanisms. Standardize and manage the full lifecycle of releases from testing through to BAU service.
- Business & User Engagement: Identify and engage appropriate Business testers/superusers/pilot users for product releases. Define and maintain a number of communities that allow feedback, ideas, demands and requirements to be fed back from those communities to Infrastructure & Integration.
- Coordination & Communication: Coordinate with other Global IT Departments to provide roadmap and release information into planning activities, project reviews and relevant systems (e.g. ServiceNow).
Your background
- Min. 5 years of experience in IT operations including past exposure to corporate communications and group management
- Proven experience in repeated implementation of successful corporate level end user support programs; strong ownership and leadership demonstrated with a success track over previous assignments.
- Extensive project team management experience required
- Good knowledge of ITSM tools (ServiceNow), SharePoint, MS Office products, ITIL, Lean Six Sigma
- Excellent business writing and presentation skills in English.
More about us
Hitachi Energy is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centres. With a proven track record, global footprint and unparalleled installed base, Hitachi Energy balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. www.hitachienergy.com
Publication date
2021-10-22
Reference Number
PL52070663_E1