Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you.
The Role
Veeva Systems is looking for a QA Manager who likes to contribute to the day-to-day delivery of a mission critical SaaS offering. This is a hands-on position for delivering a quality SaaS product and customer success. To qualify, you need:
- A great attitude, be adaptable when challenges arise and ability to learn quickly
- Attention to detail and ability to self-detect potential issues
- Enthusiasm to take on responsibility and deliver great software products
- Be a hands-on manager who takes pride in learning the ins and outs of the product they manage
What You’ll Do
- Manage the Vault Functional Team develop and enhance new feature and regression tests, including UI and API suites, and deliver the same for each sprint release
- Day to day management of Functional QA team along with hands-on QA activities
- Guide the Functional group on various processes and procedures that enhance productivity
- Work with Automation Management and collaborate on automation roadmaps, as well as Product Managers and Development Managers on feature sprint planning and provide metrics on Functional testing progress
- Work closely with Customer Support Manager on Production issues triaging
Requirements
- Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for release engineering aspects of a SaaS offering
- 3+ years’ experience managing team size of 6-12 QA engineers
- Possess an excellent end-to-end understanding of QA processes, organization and techniques in order to drive quality into the product
- Ability to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortems
- Ability to be a technical QA manager, well versed in Java applications
- Ability to generate precise and concise functional testing metrics and measures of quality
- Ability to project, track, assess and report on adherence to these metrics
- +3 years’ experience working with product cross-functional teams in a leadership role using agile/iterative development methods
- Qualified candidates should have completed a 4-year college degree. Preferred in Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent
Nice to Have
- Domain knowledge of Pharma Live Sciences industry
- Experience working in Unix/Linux environments
- Experience with Atlassian products such as Jira and Confluence
- Experience in a SaaS environment that has an agile development process is a huge plus
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.