About Us
CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth about S$137.7 billion as at 31 March 2021. CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across more than 240 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA.
The Job
To assist Data Centre Facilities Management Manager to manage the maintenance and day-to-day operations of the Data Centre facilities with the objective of achieving uninterrupted availability at all times and to ensure the fulfilment of our service commitment to customers. This role requires you to work on rotating shifts and weekends.
Responsibilities
- Supervise vendors carrying out maintenance and repair works in the building.
- Carry out daily equipment inspections and checklists verification.
- Ensure that periodic maintenance works as performed by appointed vendors are executed satisfactorily & in accordance with agreed procedures
- Correct and timely provisioning of power and racks for customers.
- Process billing of completed Customers Service Requests
- Accept and process Equipment Delivery notices from Customers.
- Prepare customer monthly progress report and track status of deliverables.
- Consolidate, compute and process billing of monthly utility bill.
- Deal with Customer requests/complaints in an appropriate & efficient manner, or otherwise escalate to the next level of authority for proper action.
- Perform any other ad-hoc tasks associated with the maintenance, upgrading, repairs, addition or modification of the facilities, as instructed by the Management.
- Maintain CAD drawings for Data Centre & MEP systems, and ensure all documentation is updated.
- Provide on-site 24x7 first level response to any M&E incident.
- Carry out daily operation and maintenance work orders/tasks safely and accurately.
- Provide Remote-Hands services to DC customers.
- Install, troubleshoot and de-install Cross-Connects cabling.
- Able to handle project fit-out and A & A works.
Requirements
- Diploma in Electrical, Mechanical or Integrated Facility Design & Management or relevant discipline
- Possess relevant Data Centre Training such as Uptime Institute, DCD, EPI or CNET Data Centre courses
- At least 2 years of experience in working in similar role in critical environment facilities and possess technical knowledge in facilities management preferably in Data Centre environment. Candidate with more years of experience will be considered for the Senior Executive role.
- Be proficient in reading electrical, mechanical and single-line diagrams and as-built drawings
- Be able to write SOPs, MOPs and EOPs correctly
- Willing to do shift work and respond to onsite inquiries on 24x7 basis as necessary
- Be familiar with Facility project planning and management, and AutoCAD
- ‘Green’ awareness, innovative, forward-thinking and employing environmentally-sound “green” practices.
- Strong Customer orientation
Benefits
- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
Closing Statement
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
