Shangri-La

Shangri-La Qiantan Shanghai

COMPANY INTRODUCTION

Located in Shanghai New Bund International Business District, Shangri-La Qiantan, Shanghai is within walking distance of the New Bund Center and the New Bund Taikoo Li. It is also conveniently located near the sports, leisure, business, retail, international school, healthcare facilities and residential area in Qiantan.

Leveraging on the developmental plans of Shanghai New Bund International Business District, the new Shangri-La hotel will be an ideal venue for meetings and events, plus offer the places for both a relaxed stay and inspirational experiences for locals and travelers alike.

We are looking for Service Associate – Front Office, we rely on you to:

• Take responsibility of the front office to always ensure smooth and efficient operation.
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Communicates and write with fluency in English (and local language) due to the need of service local and international guest.
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

By applying to this position, you have read, understood and agreed to our Data Protection Policy.

(if the hyper link does not navigate you to the policy, please copy this URL and view in webbrowser:https://www.shangri-la.com/group/careers/data-protection)