State of California

Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to these classifications, please

click PURA V or PURA IV to open the examination bulletin and follow the instructions on “How to apply”. 

The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit. 

Under the direction of the Program and Project Supervisor, the analyst will participate in numerous proceedings, including rural communications services general rate cases, phone and broadband services public purpose programs, policy development to further broadband access and adoption in California, and customer protections to ensure communications services work during an emergency.

The analyst will conduct quantitative and qualitative analyses, develop policy recommendation, conduct technical, analytical, and policy research to make evidence-based recommendations for regulatory issues and challenges. The analyst will be expected to write comments on Commission proceedings, develop PowerPoint presentations to present to internal and external stakeholders, participate in hearings, and work well independently and as part of a team.

The Customer Programs Section is currently working on a range of topics, including:

• Developing customer protections on communication services for people with disabilities, people who are incarcerated, low-income households and other disadvantaged and marginalized communities to advance social justice.
• Developing policy recommendations to close the digital divide and ensure safe and reliable phone and broadband services for all Californians.
• Participating in General Rate Cases (GRC) for Small Rural Telephone Companies to ensure customer protections of phone and broadband services in rural areas, developing just and reasonable rates for customers.
• Developing policy recommendations to achieve affordable broadband services, particularly for low-income customers in rural areas and increase broadband adoption.

Carrying out these functions entails the following:

• Developing and applying standard solutions, approaches and methodologies;
• Collecting, synthesizing, modeling, and analyzing data (quantitative and qualitative);
• Using spreadsheets and other quantitative tools;
• Developing evidence-based recommendations;
• Present research, analysis, findings, and recommendations orally and in writing;
• Write high-quality protests, testimony, and comments related to general rate cases, other proceedings (e.g., complaints, applications, investigations, rulemakings, workshops, and committee meetings), advice letters and other utility filings;
• Attend and represent the Public Advocates Office at intra-agency and inter-agency conferences, workshops, and public meetings concerning issues of utility rates and service, proposed new and federal regulations, public-purpose programs, and other related issues;
• Testify in evidential hearings and coordinates with attorneys on litigation strategy and cross-examination questions;
• Participate in settlement negotiations;
• Assist in developing presentations for the Public Advocates Office management and Commissioners’ offices; and
• Respond to requests for assistance from the Public Advocates Office management and Commissioners’ offices.

CLICK HERE to share with the California Public Utilities Commission how you first learned about this position, this will assist us in our recruitment efforts.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• PUBLIC UTILITIES REGULATORY ANALYST V
• PUBLIC UTILITIES REGULATORY ANALYST IV

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-258533

Position #(s):

680-253-4616-010

Working Title:

Senior Regulatory Analyst

Classification:

PUBLIC UTILITIES REGULATORY ANALYST V

$8,225.00 - $10,294.00

Will Consider:

PUBLIC UTILITIES REGULATORY ANALYST IV

$7,485.00 - $9,371.00

NOTE: Salaries do not reflect recent changes necessitated by the unanticipated budget shortfalls arising from the COVID-19 pandemic. Information for actual reductions of salaries is available in the Human Resources Manual, Section 2113, Personal Leave Program (PLP) at http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

# of Positions:

1

Work Location:

San Francisco County

Job Type:

Permanent, Full Time

Department Information

Public Advocates Office / Communications and Water Policy Branch / Customer Programs Section:

The Public Advocates Office at the California Public Utilities Commission represent residential and small business interests to ensure customers receive safe and reliable utility services at the lowest possible rates. We participate in Commission proceedings and processes including workshops, rulemakings, investigations, hearings, utility filings and other forums.

The Customer Programs Section in the Communications and Water Policy (CWP) Branch represents customers’ interests on issues related to phone and broadband services including achieving universal access to these essential services that are safe, reliable, and affordable. 

The recent COVID-19 pandemic, Public Safety Power Shutoffs (PSPS) and emergency disasters such as wildfires has accelerated the state's efforts to address growing disparities between people who have access to affordable communications services and those who do not.

The Customer Programs Sections works on multiple communications services public purpose programs that provide customer protections and support to Californians most in need including support for communication services for low-income households, communications devices for people with disabilities, and developing policies to achieve just and reasonable phone and broadband services for Californians in rural areas and tribal communities.

Join a team of professionals working on these critical communications services issues to seek customer protections for all Californians.

Please visit www.publicadvocates.cpuc.ca.gov for more information on the Public Advocates Office.

Department Website: http://www.cpuc.ca.gov

Special Requirements

A Statement of Qualifications (SOQ) must be submitted with your application. A SOQ is a narrative description of how your training, experience, and education qualifies you for the position. The SOQ must be 11-point Arial font, single-spaced, and no more than two pages. Writing that exceeds this page limit will not be scored. 

The SOQ should provide specific details and examples that clearly demonstrate your qualifications. SOQs will be evaluated based on the content and writing ability, using standardized rating criteria. Competitive applicants will be invited to attend an interview. Applicants who do not submit a completed SOQ will not be considered. 

All information in the Statement is subject to verification. 

Please write your SOQ to address the following five questions:

1. Research and Analysis: Demonstrated ability to conduct economic, financial and/or policy research and analysis, identify issues, and recommend effective courses of action.

2. Communication:Prepare written work products such as testimony, reports, protests, memoranda, and comment. Present clear and well-supported analyses and recommendations to management.

3. Quantitative skills: Demonstrated experience in analyzing complex technical data and developing conclusions, including the use of spreadsheets and other quantitative and modeling tools for data analysis and graphical representation of results. 

4. Leadership: Demonstrated ability or learn to lead a team to produce a high quality work product (i.e., testimony, comments, etc.) in a timely manner.

5. Multiple assignments: Demonstrated ability to handle multiple assignments with accuracy, to prioritize and meet deadlines, and to work well in a team environment.

Resume and SOQ are required, and each SOQ question must be answered specifically and completely. If these instructions are not followed, you will be automatically disqualified and ineligible to be hired for the position.

For assistance in completing the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Basics of Writing a Strong Statement of Qualifications.

It is strongly encouraged to apply through your CalCareer Account at www.jobs.ca.gov

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. 

Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at https://www.naces.org

Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered. 

Only the most qualified candidates will be invited to an interview.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/17/2021

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Public Utilities Commission

Attn: Human Resources Division

505 Van Ness Ave, Room 3008

San Francisco, CA94102

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Public Utilities Commission

Human Resources Division

505 Van Ness Ave, Room 3008

San Francisco, CA94102

Monday to Friday Except Holidays

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Please see “Special Requirements” for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

General State Employment Benefits and Protections

Click here to view more information about the outstanding benefits offered to State employees.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website:http://www.cpuc.ca.gov

Human Resources Contact:

Human Resources

(855) 663-0222

Pucjobop@cpuc.ca.gov

Hiring Unit Contact:

KieuChinh Tran

(415) 703-2474

KieuChinh.Tran@cpuc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Main Line

(415) 703-5331

EEOConcerns@cpuc.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Required and Desirable Experience/Qualifications

Required Experience/Qualifications:

• Demonstrated ability to conduct technical, economic, financial and policy analysis and make appropriate recommendations. 
• Ability to lead and coordinate complex technical work of others, establish and maintain project priorities on a broad range of issues relating to mergers and acquisitions, communications policy, rate setting, service quality, safety and consumer protections. Ability to manage and work with outside consultants as necessary.
• Excellent oral and written communications skills, including the ability to write testimony and legislative analysis; participating in public forums; making presentations before decision-makers and articulating recommendations in a persuasive manner.
• Demonstrated ability to handle multiple assignments with accuracy, to prioritize, organize and coordinate projects, and meet deadlines.
• Demonstrated ability to work well under pressure, and with minimal supervision, to analyze situations accurately and to recommend and take effective courses of action.

Desirable Experience/Qualifications:

• Knowledge of California utility ratemaking.
• Knowledge of telecommunications or water regulation or markets.

Additional Application Information

Please indicate “Public Utilities Regulatory Analyst V” or “Public Utilities Regulatory Analyst IV” in the Examination/Job Title section on the CA State Application (std 678).

This position may be filled at either the Public Utilities Regulatory Analyst V or IV level for recruitment purposes. Duties will be adjusted commensurate with the level at which the position is filled.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.