Site Operations and Support Supervisor

QRG

Benefits

zulily is a retailer obsessed with bringing our customers something special every day. Unique products from up-and-coming brands are featured alongside favorites from top brands, including clothing, home decor, accessories, toys and gifts, giving customers something new to discover each morning at an incredible price. We are fast-paced, innovative and metric-driven, with a team passionate for delighting our customers. Whether you want to work with incredible product selection, develop smart marketing plans, help us in our pursuit of faster fulfillment, or do something else awesome in between, we have a place for you. With locations in Seattle, WA; Reno, NV; Columbus, OH and Bethlehem, PA, our team is excited to be changing the way people shop every day - and we are just getting started.

Job Description Details

SUMMARY

The Site Operations and Support Supervisor is responsible for leading a team of creative individuals within a functional area of a high production studio environment. Reporting to a Site Operations and Support Manager, this role is responsible for helping their team achieve quality and production goals, controlling expenses, overseeing personnel and staffing needs, and fostering a collaborative and creative team environment

ESSENTIAL DUTIES AND RESPONSIBILITIES/CORE ACCOUNTABILITY

  • Provide supervisory leadership over a diverse workforce and help to foster a collaborative, team environment that focuses quality and costs improvement
  • Elevate standards and work closely with leadership team to ensure standards meet company initiatives
  • Motivate employees and help them meet their individual professional and production goals
  • Work collaboratively with other departments
  • Conduct regular staff and one-on-one meeting with direct reports
  • Implement systems for improving workflow and that drive improvements to productivity
  • Assist with cross-functional projects to support business goals
  • Manage individual performance and provide regular coaching/feedback to align employees with business objectives

QUALIFICATIONS

  • 5 years of leadership experience, preferably in a production environment
  • Exceptional interpersonal communication skills
  • Self-driven, eager to learn and goal-oriented with strong time management skills
  • Collaborative leadership skills
  • Calm under pressure, can excel and thrive in a high-volume environment
  • Proactive problem solving, both technically and creatively
  • Strong attention to detail and order
  • Experience in a retail or wholesale environment
  • Experience documenting and improving business processes
  • Experience managing software development projects in an agile environment
  • Experiencing managing cross-functional and cross-team programs
  • Ability to create road map and product documentation for senior executives
  • Analytical and technical skills enabling the evaluation of large amounts of data
  • Ability to dive into data to determine trends and conduct root-cause analysis

About Zulily, LLC

Zulily, LLC, is a retailer obsessed with bringing its customers special finds every day—all at incredible prices. zulily features an always-fresh curated collection for the whole family, including clothing, home decor, toys, gifts and more. Unique products from up-and-coming brands are featured alongside favorites

from top brands, giving customers something new to discover each morning. zulily was launched in 2010 and is headquartered in Seattle with offices in Nevada, Ohio and Pennsylvania. For more information visit www.zulily.com. zulily, LLC, is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ: QRTEA, RTEB), which includes QVC, HSN, Zulily and the Cornerstone brands (collectively, “Qurate Retail Group”), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.

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Confirmed 30+ days ago. Posted 30+ days ago.

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