Key Account Manager in a European MNC - Engineering Industry
Reporting to Senior Sales Manager, you will be responsible for delivering and securing profitable growth with the assigned key customer accounts in the Service – Food & Water Division in line with the South East Asia Sales Company targets and objectives.
In this role, you will be based in Shah Alam, Malaysia and will manage an assigned key customer relationship, including formulating and driving a specific customer account strategy to encompass the complete long term relationship between Alfa Laval and the customer.
Key Responsibilities
Conduct Market and Customer analysis and mapping to define business potential and opportunities. Develop, implement, follow up local after sales service activities for / with relevant key account(s) or markets to meet growth targets and goals.
Plan and execute a systematic follow-up on all relevant steps in the KAM sales process to ensure that we capture all possible business.
Profile
You have experience in similar role or exposure to upstream / downstream for Edible Oil or Crude Palm Oil Industries. Has good local market knowledge and network with key stakeholders in the Food & Water industries in Malaysia. You have also demonstrated proven track record of over-achievement in your current or previous work capacity. Possess great understanding of selling value added service business.
You are someone who works strongly with data analytics, using both offline and online channels to grow service sales. You are proactive, good negotiation skills, service minded, strong in customer care and take quick actions.
If you think you fit the role, we welcome your resume for a review.
