We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
Job Description
What You’ll Be Doing
The Digital Personalization & Optimization team, within Digital Commerce, is responsible for executing digital performance marketing across our CIBC.com, Online Banking and Mobile Banking channels through Adobe Target and Braze technology. The team is integrated with our Agile Marketing teams to enable personalized and highly contextual product acquisition and engagement journeys with a focus on driving revenue. Above the day-to-day, the Director also manages the strategic roadmaps and data integration for Adobe Target and Braze across the Enterprise.
How You’ll Succeed
- Inspirational Leader- Lead a team of five personalization and optimization experts, driving team strategy, operational efficiency, best practice and marketing effectiveness. The team is eager to lean on you for support in development, new challenges, and innovation.
- Push the Norm – You’re motivated by moonshots, bringing fresh new ideas to the table and not afraid to push the norm across digital-owned channels within our measure and optimize culture.
- Driving Innovation- You are on top of cutting-edge industry innovation, continuously bringing new opportunities and trends to the table to drive our innovation mandate and seek new efficiencies or competitive advantages.
- Business Acumen and Relationship Building - Forge strong relationships with CIBC’s various teams, by working with the business and internal partners, owning your business, with a strong understanding of the client needs and experiences across all channels. You are a great communicator, with the ability to synthesize complex analysis, findings and recommendations, then package key messages for senior executives. You have a proven ability to partner, build confidence and influence multiple stakeholders at all levels across the organization and you’re a self-starter, with the ability to deal with ambiguity and develop processes and governance from the ground up.
Who You Are
- You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
- You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles.
- You’re passionate about people: You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
What CIBC Offers
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:
- Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
- Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
- Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
- Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan
What You Need to Know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact Mailbox.careers-carrieres@cibc.com
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Job Location
Toronto-40 Dundas St. W., 4th
Employment Type
Regular
Weekly Hours
37.5
