Telus International

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader of the BPO sector TELUS International Europe!

We are looking for an enthusiastic and adventurous person to join our team in Sofia! 

As a Customer Support Representative you will be a part of a great team and all together will:

• Listen and respond to customers queries by phone and email
• Provide accurate, valid and complete information to the clients’ requests
• Identify and assess customers’ needs to achieve satisfaction

As a candidate you do not need to have experience in a similar role but you should be fluent in Dutch and English.

In Return, We will give you:

• Work from home option
• Standard working time 9:00 – 18:00 from Monday to Friday
• Option for flexible working hours – 4, 6 and 8
• Attractive salary & Performance bonus
• Stable job and career development opportunities
• Full paid training
• Special Discounts and Offers (e.g. Food vouchers, Multisport cards, etc.)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation and billiard corners)
• Support and learning
• Employee referral bonuses & Recognition programs

We care about the well–being of our employees, invest in their future growth, encourage

fun and team building projects!

It sounds like the perfect job for you? Apply now!

About us: TELUS International Europe is the leader in the BPO sector in Bulgaria. We have almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages.

Required Language(s)Dutch