Imagine a world where people are delighted by their healthcare experience. The ResMed team is taking giant strides towards making this a reality. As part of the Asia LatAm Growth Markets team we are looking to solve unique and exciting challenges utilising technology and connected solutions to impact over a billion people. We have an innovative 30 year history as global leading medical pioneers but now is the time to continually push boundaries, innovate in new spaces and help improve people's health on a large scale.
We’ve recently formed a Digital and Consumer Creation team that is dedicated to driving consumer focused solutions and pathways across the region at scale and speed. We’re an extremely diverse team, with team members across many markets in APAC and Latin America. This is our strength - because we can build very diverse solutions and experiences for all consumers. We’d love to hear from you if you are comfortable with ambiguity, passionate about disrupting the healthcare and sleep industry, and are energised by diverse teams and changing the lives of 1 billion people!
Role can be based in Australia, Singapore, China, Japan, Korea or India.
Let’s talk about responsibilities
- Strategic development and implementation of a Digital Capability team that is responsible for building and shaping execution, process and technology capabilities to support customer acquisition, demand generation, digital marketing, martech and ecommerce for our ALA business.
- Bring together and collaborate with experts from different regions to identify market priorities, interdisciplinary synergies, promote knowledge sharing and continuous improvement within Digital Marketing and e-Commerce.
- Drive best practices across MarTech, Digital Asset Management, Lead Management, Conversion, Customer Relationship Management, Marketing Automation, Social Media Management and CMS.
- Drive marketing and e-Commerce capabilities for new and emerging markets to support growth in Customer Acquisition and revenue growth.
- Work with cross-functional internal teams to implement incorporate best practices into customer plans and establish measures / processes to monitor execution.
- Partner with regional and global marketing groups to develop and manage capability roadmaps to supercharge ALA business teams.
- Provide wider inputs to the ALA region, sharing best practices as well as customer insights/trends/behaviour.
Let’s talk about Qualifications and Experience
- Degree in marketing or related discipline or equivalent experience in a (digital) marketing management role.
- A growth mindset with a passion for sleep and digital health.
- Experience working cross-culturally within different markets in the region.
- Ability to think creatively and strategically, demonstrating digital marketing and e-Commerce excellence in B2C or B2B2C environments.
- Ability to lead, engage and grow a team, working within the region whilst also collaborating across other markets in the wider Asia & LATAM team.
- In-depth knowledge and experience in either Digital Marketing and/or Ecommerce, including but not limited to expertise in optimisation/identification of MarTech platforms, e-Commerce and Sales Platforms, Demand Generation, Customer Acquisition, Customer Relationship Management etc.
- Prior experience working within the medical device/IoT/digital/consumer healthcare industry will be advantageous.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
