As a Client Systems Engineer, you'll apply your problem-solving skills to get Epic’s software into clinicians’ and patients’ hands allowing them to use our tools to provide amazing care. You will collaborate with your customers’ Windows server administrators to build a fast performing, reliable infrastructure that provides clinicians quick access to critical patient information wherever and whenever they need it.
You will establish strong, long-term relationships with our customers, communicating with them as they install, troubleshoot, and upgrade our software. You'll work with our customers, technical teams at Epic, and other healthcare hardware and software vendors to build technical solutions to enable cutting-edge tools to drive healthcare forward, making recommendations for best practices that will ensure their long-term success.
Our work impacts every area of Epic—As a part of the team, you will collaborate with developers, technical support, software testers, and implementation specialists across the company. You will learn the inner workings of Epic software, Windows and other operating systems, virtualization and cloud technologies, networking, cybersecurity, mobile devices, and more. You’ll build valuable, industry-wide skills while doing high-stakes, critical work that allows healthcare providers to provide the best possible care for every patient.
More than just important work.
Epic is located in Madison, Wisconsin, a city regularly ranked as one of America's best places to live. Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Epic is an Equal Opportunity/Affirmative Action (W/M/Vets/Disability) employer. Please see our full non-discrimination statement at https://careers.epic.com/EEO.