Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please Click here to open the examination bulletin and follow the instructions on “How to apply”.
The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.
Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit.
Under the direction of the Program & Project Supervisor of the Communications Division Carrier Oversight & Programs Branch – Service Quality & ETC section, the PURA V. The position serves as a program lead analyst assigned to oversee, review and evaluate for improvement the CPUC’s communications service quality programs, including carrier of last resort (COLR) obligations, and to provide related technical and policy analysis for the Commission’s emergency response work on communications service and network impacts from wildfires, Public Safety Power Shut off (PSPS), COVID-19, social protest, and other outage events, etc.
The person in this position must develops innovative analytical approaches or studies and presents service quality and major outage data for the Commission, the Legislature, and the public. The position also interprets complex data, reviews relevant mandates and makes recommendations on service quality standards, carrier of resort obligations, emergency response measures, and mechanisms that may be appropriate to incentivize communications carriers to maintain and improve telecommunications networks and to provide safe and reliable communication service (including 9-1-1 service) in the state. The job involves interpreting complex data, technical research, analysis, and communicating it clearly both verbally and in writing. This position will advise and engage with the CPUC Commissioners and liaisons, Administrative Law Judges, Legal Staff, Commission Management, the state Legislature, and various State and federal agencies (including the Federal Communications Commission (FCC), the Governor's Office of Emergency Services (CalOES), the California Department of Forestry and Fire Protection (CalFIRE), the CPUC’s Safety and Enforcement Division, etc.) on issues and policies impacting public safety and communications in California. The position will also represent CD in working groups and with utilities, consumer groups and other stakeholders on service quality matters.
This analyst also will occasionally work with applications for federal designation of eligible telecommunication carrier status pursuant to federal statute.
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You will find additional information about the job in the Duty Statement.
You will find the Minimum Requirements in the Class Specification.
Job Code #:
JC-225298
Position #(s):
680-332-4616-903
Working Title:
Public Utilities Regulatory Analyst V
Classification:
PUBLIC UTILITIES REGULATORY ANALYST V
$8,225.00 - $10,294.00
NOTE: Salaries do not reflect recent changes necessitated by the unanticipated budget shortfalls arising from the COVID-19 pandemic. Information for actual reductions of salaries is available in the Human Resources Manual, Section 2113, Personal Leave Program (PLP) at http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
Will consider Training and Development hire.
Will consider filling this position in San Francisco or Sacramento.
Staff based in Sacramento will need to travel to the San Francisco office at least once a week.
12 month Limited Term may be extended to 24 months, may become permanent.
# of Positions:
1
Work Location:
San Francisco County
Job Type:
12 Month Limited Term - Full Time
Communications Division/Carrier Oversight & Programs Branch/Service Quality, Emergency Measures, and Eligible Telecommunications Carrier Section:
The Communications Division Carrier Oversight & Programs Branch – Service Quality (SQ) & Eligible Telecommunications Carrier (ETC) Section is responsible for the administration of the Commission’s service quality program that was adopted to help the Commission meet its obligation pursuant to Public Utilities Code §451 to ensure that telephone corporations provide safe and reliable telephone service, and to meet the Commission’s obligation to designate common carriers/telephone corporations as ETCs, pursuant to federal law (Title 47 U.S.C. §214(e)(2)and(6)). As part of the ETC work, the section also works with the Licensing Section to review applications for telephone corporation operating authority pursuant to Public Utilities Code §§ 1001 and 1013.
Department Website: http://www.cpuc.ca.gov
A Statement of Qualifications (SOQ) must be submitted with your application. A SOQ is a narrative description of how your training, experience, and education qualifies you for the position. The SOQ must be 11-point Arial font, single-spaced, and no more than two pages. Writing that exceeds this page limit will not be scored.
The SOQ should provide specific details and examples that clearly demonstrate your qualifications. SOQs will be evaluated based on the content and writing ability, using standardized rating criteria. Competitive applicants will be invited to attend an interview. Applicants who do not submit a completed SOQ will not be considered.
All information in the Statement is subject to verification.
Please describe how your training, experience, and education qualifies you for the position. Refer to the position description and duty statement to prepare your response.
It is strongly encouraged to apply through your CalCareer Account at www.jobs.ca.gov
Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.
Foreign education credential evaluation services can be found at https://www.naces.org
Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered. All types of appointments will be considered under SPB rule, GC 19050 – 19237.
Only the most qualified candidates will be invited to an interview.
Per CCR 249.3, this job control may be used to fill subsequent vacancies.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/15/2021
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Public Utilities Commission
Attn: Human Resources Division
505 Van Ness Ave, Room 3008
San Francisco, CA94102
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Public Utilities Commission
Human Resources Division
505 Van Ness Ave, Room 3008
San Francisco, CA94102
Monday to Friday Except Holidays
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
There are many benefits to joining the California Public Utilities Commission! The State of California offers a generous benefits package that includes:
and many more! Visit www.calhr.ca.gov for a full list of available benefits!
General State Employment Benefits and Protections
Click here to view more information about the outstanding benefits offered to State employees.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website:http://www.cpuc.ca.gov
Human Resources Contact:
Human Resources
(855) 663-0222
Pucjobop@cpuc.ca.gov
Hiring Unit Contact:
Anil Balivada
(415) 703-1645
Anil.Balivada@cpuc.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Main Line
(415) 703-5331
EEOConcerns@cpuc.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Required Experience/Qualifications:
The candidate selected for the position should have demonstrated knowledge, skills, and abilities in the following areas:
Desirable Qualifications:
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
