We are a leading independent global asset manager, dedicated to delivering the best outcomes for our clients through a highly diversified range of actively-managed products. We are truly global, supporting our individual and institutional investors across a range of products, encompassing equities, fixed income, multi-asset and alternatives. Our high-energy and collaborative culture at Janus Henderson helps our client achieve their goals and ensures that our people love the place they work.
The department
The Global Technology department plays a crucial role in supporting the success of the business. We are responsible for developing and implementing state-of-the-art software and hardware maintenance to support our fund management, trading, distribution and operational areas with secure, stable and resilient technology platforms.
Overview of the role
- The Salesforce.com Developer will be responsible for the hands-on technical aspects involved in delivering Salesforce.com, and systems integration projects. Primarily focusing on lightning development and Apex development
- The Developer is expected to have had previous Salesforce lightning development experiences as well as extensive experience in applications development, software engineering / development, focusing on, but not limited to Salesforce technologies
- This role will be involved in both CRM BAU and enhancement work acting as the expert lightning resource to assist and mentor the rest of the Salesforce Development team located in London and Denver
Duties and responsibilities
You will:
- Develop in Salesforce programming languages which includes but not limited to Apex, Visualforce, Web Services, and SOQL
- Have orking knowledge of data structures and understanding of data migration
- Have strong Salesforce administration skills including but not limited to the following activities:
- Configuring standard UI options for groups of users
- Creation or deletion of custom-defined fields in the application
- Updating of custom-defined page layouts and record types
- Developing or modifying custom workflows
- Maintaining the Role Hierarchy and Territory Management Rules as the organization changes structure over time
- Maintaining security profiles and access rights for users within the application
- Configuring shared, custom reports
- Escalating issues to Salesforce.com Technical Support as required
- Have knowledge of JSON,Javascript, JQuery, and HTML a plus
- Have knowledge and working experiences with source control and continuous integration
- Have proven ability to learn technical concepts and translate them to the appropriate audience
- Have the ability to recognize opportunities and provide solutions for improving systems
- Support both project and on-going support/maintenance activities related to Salesforce.com integrated systems
- Assist in the development of testing, training development/support, and launch plans as required to aid in delivery of a quality product, designed for user acceptance and adoption
- Utilize Jira or Salesforce Case management to track and report progresses on bugs fix and enhancements
- Develop in-depth knowledge and proficiency of supported business areas and engages business partners in evaluating opportunities for process integration and refinement
- Take a lead role in cross-functional and cross-departmental change management and facilitate productive discussions around proposed application feature/functionality enhancements and to ensure these changes are consistent with executive vision
- Assist Management in determining high-level project goals that serve as benchmarks of overall project/product success
- Have a working knowledge of ExactTarget, Pardot or other email blast or Marketing Automation applications a plus
- Perform Salesforce Lightning administrative tasks and able to self-educate Salesforce Lightning interface
- Be able to take direction and work well within a team
- Be able to work under the stress of and meet deadlines
- Carry out additional duties as assigned
Supervisory responsibilities
Technical skills and qualifications
- Signficant experience designing, developing and implementing custom applications/components
- Experience developing custom data integrations between multiple systems or databases
- Hands-on experience with the configuration and ongoing administration of Salesforce.com is required
- Proficiency in Apex, Visualforce, Web Services, SOQL, Javascript and HTML
- Experience with Salesforce.com API, SOAP and REST API, integrations with other enterprise applications is preferred
- Salesforce Lightning experiences is preferred
- Experience in analysis of business process, workflow and modeling
- Experience in analysis of computer applications that cross numerous operational and servicing disciplines
- Experience working with various types of service vendors in the Information Technology and Mutual Funds industries
- Experience working in a task-oriented environment by where project management practices and disciplines are the key method towards job execution
- Excellent verbal and written communication skills, demonstrating the ability to communicate information technology concepts to non-technology personnel.
- Strong interpersonal skills, with all levels of management, staff, vendors, contractors, and consultants
- Strong leadership skills, a self-starter, able to work independently with minimal supervision to achieve assigned objectives by conducting researches and self-learning activities
- Preferred: Certified Salesforce Developer
Competencies required
In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include:
- Experience in business and systems analysis
- Experience working in an agile development environment
- Experience in Asset Management or Investment Banking is preferred
- Experience in analysis of business process and workflow modelling
- Experience in analysis of computer applications that cross numerous operational and servicing disciplines
- Experience working with various types of service vendors in the Information Technology and Mutual Funds industries
- Experience working in a task-oriented environment by where project management practices and disciplines are the key method towards job execution
- Excellent verbal and written communication skills, demonstrating the ability to communicate information technology concepts to non-technology personnel
- Strong interpersonal skills, with all levels of management, staff, vendors, contractors, and consultants
- Must be able to take direction and work well within a team
- Must be able to work under the stress of and meet deadlines
- Must be able to concentrate and perform accurately while meeting applicable productivity measures
- Must be able to change productively and to handle other tasks as assigned
- Ability to develop strong relationships with managers of customer/user groups to support user adoption, ensure proper use of Salesforce.com, and productive growth and change around the application and corresponding business processes
- Ability to recognize opportunities and provide solutions for improving systems
- Understanding of the full application lifecycle from inception through maintenance
- Proven ability to learn technical concepts and translate them to the appropriate audience
Ongoing competence in the role to be assessed, in line with applicable regulatory requirements, by:
- Annual performance appraisal
- Completion of all assigned compliance training
- Annual attestation (Knowledge and Competence in-scope roles only)
Compliance requirements
At a minimum the role will require you to:
- Place the interest of Janus Henderson’s Clients first, act in accordance with TCF (Treating Customers Fairly) principles
- Understand and follow laws and regulations applicable for your role, seeking the help of your supervising manager or Compliance if additional guidance is required
- Understand and abide by all Janus Henderson policies applicable to your role, and seek support/guidance of the policy owner guidance when required
- You are ultimately accountable for your actions and responsible for seeking further information on any or all of the above as necessary.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
