CommBank

Are you someone who loves helping people? We’re on the lookout for Customer Service Representatives who genuinely care about having real, meaningful conversations with our customers. You’ll need to go above and beyond when it matters most.

Do work that matters

In your role you will take inbound calls from customers on a broad range of everyday banking enquiries. You’ll leave a lasting impression on your customers by providing friendly, personal and efficient service. You are empathetic and, by walking in the customer’s shoes, you’ll ask the right questions to understand what they really need. You’ll do your very best to resolve all enquiries on the first call and you’ll achieve this by building and maintaining an extensive knowledge of our products and processes.

See yourself in our team

This is a Full Time position based at our Launceston based contact centre with the following shift/s on offer;

Monday – Friday 9:00am – 6:00pm (specific shifts will fall within these hours)

We want to hear from people who:

• are conversation starters and great at connecting with a diverse range of customers
• take pride in delivering exceptional customer service
• are natural problem solvers who are proactive in finding solutions
• have strong verbal communication skills and are confident speaking on the phone
• are able to navigate new technology and computer systems efficiently and accurately.

Need more reasons to apply?

Our Contact Centre Team are a diverse bunch who thrive in a buzzing, enthusiastic and supportive environment. You’ll work with and learn from the best. Our Team Leaders will support your development and help you grow both personally and professionally. 

As well as offering a competitive remuneration package, CommBank employees have access to a variety of benefits including discounts on banking products and services, extra leave options, exclusive discounts to major merchants and much more.

If you’re excited about this role and want to be part of our team - Apply now!

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 01/07/2020