- Write Scopes/Xactimate Estimates – Bio, board-up, corrosion mitigation, odor, water
- Supervise Field Staff – Ensure daily goals are met
- Complete new job work orders and send to Internal Project Coordinator for scheduling
- Manage labor/material budgets
- o Plan out job sites to hit budgets
- Contact Project Manager/Estimator & Manage Communication
- Complete TPA/Insurance Company guidelines and documentation
- Completes Photo Upload to Dropbox or validates completion with Technician – Daily
- Quality Assurance – Complete walks as necessary
- Obtain Certification of Completion and perform final walk through
- o Complete applicable Xactimate Scopes and submit to Tech Specialist
- Make initial contact and hold relationship with customer
- Track equipment usage on jobs through RMS & MICA
- Keep compliance tasks in RMS up to date
- Get Work Authorization signed
- Keep extra supply of materials in vans
- Communicate with Project Coordinator on labor needs
- Communicate with adjusters and TPA call centers
- Complete punch list items (Less than 2 hours)
- Train/Coach/Support Technicians
- Ensure RMS is updated daily
- Special Tasks Assigned by Operations Manager
High Detail Job Accountabilities:
- Participates in marketing and business development as the need arises.
- Participates in the collection process of payment from customers.
- Complete special assignments as requested by Supervisor
- Participates in emergency services when an “All hands on deck” scenario arises.
- Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
- Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
Hours:
- A typical shift for this position is 7am – 5pm, Monday – Friday.
- However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.
At Paul Davis Restoration we provide extraordinary care while serving people in their time of need. We do this by providing opportunities to GREAT people who deliver Best in Class Results. We are looking for "A" Players to join our team who Respect the individual, deliver what they Promise, and have Pride in what they do, while practicing continuous Improvement.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, content restoration, and reconstruction. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
From flooding to fires and frozen pipes, Paul Davis responds with 24-hour emergency service to restore calm in the most chaotic of events. We are here to serve in every capacity, providing excellent customer service and a quality end product. We continually strive to maintain excellence and experience that is second to none. Passion for quality drives everything we do.
