Department: SMITHS Meat/Seafood
Position Type: Employee
Position Reports To: Store Director, Marketplace only: Assistant Store Director
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Meat department. Support the day-to-day functions of the Meat operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Functions:
- Communicate company, department, and job specific information to associates.
- Adhere to all local, state and federal laws, and company guidelines.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Suggestive sell through intercom announcements.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Comply with all country of origin labeling and regulations.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all local, state, and federal health and civil code regulations.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Must be in compliance with all state, county and local weights and measures laws, in addition to labeling requirements.
- Observe scheduled shift operating hours.
- Develop adequate scheduling to balance customer volume with associate needs.
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
- Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Effective communication skills
- Ability to handle stressful situations
- Current food handlers permit once employed
- Possess adequate knife handling skills and knife speed
- Must be able to meet the minimum physical demands of the position
- Current food handlers permit once employed
- Must be 18 or older
Desired Previous Job Experience:
- Management experience
- Retail meat experience
- High school diploma or equivalent
- Second language: speaking, reading and/or writing
- Completion of the WAFC Retail Management Certificate
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: None
Shift(s): Day; Evening; Overnight
Regions: Mountain
States: Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords:
Nearest Major Market: Salt Lake City
Job Segment: Grocery, Merchandising, Manager, Food Safety, QA, Retail, Management, Quality
