Please Note:
1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)
2. If you already have a Candidate Account, please Sign-In before you apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Job Description:
- Pick up complex issues / problem tickets reported by customers.
- Troubleshoot and Resolve complex issues reported by customers.
- Demonstrate exemplary Ownership skills towards incidents and problems reported by Customers.
- Should have excellent written and verbal communication skills in English.
- Should have skills to analyze Web Server and Application Server logs and point out anamolies.
- Should be able to read and understand codes written in Java and C++
- Should be able to build simple and complex Data Base queries that could help in troubleshoot the reported problem.
- Should be able to create knowledge base articles for known issues.
- Should be create training plan for the team on various new products by first getting trained.
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.
Please Note:
1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)
2. If you already have a Candidate Account, please Sign-In before you apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Job Description:
- Pick up complex issues / problem tickets reported by customers.
- Troubleshoot and Resolve complex issues reported by customers.
- Demonstrate exemplary Ownership skills towards incidents and problems reported by Customers.
- Should have excellent written and verbal communication skills in English.
- Should have skills to analyze Web Server and Application Server logs and point out anamolies.
- Should be able to read and understand codes written in Java and C++
- Should be able to build simple and complex Data Base queries that could help in troubleshoot the reported problem.
- Should be able to create knowledge base articles for known issues.
- Should be create training plan for the team on various new products by first getting trained.
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.
