Our SMB Business The Optus Small and Medium Business (SMB) team is a team of passionate experts who help Australian businesses with a range of services including mobile, fixed landlines, cloud and ICT solutions, networking, broadband, satellite and entertainment services. Our Customers Our customers are our focus, and they’re growing, and growing fast. We must be anticipating the needs and requirements of our existing and new customers, by providing them game changing experiences The Role The primary purpose of the Business Development Manager (BDM) role is to acquire new business and retain existing business to grow company revenue and subscriber market share in the Medium Segment. Reporting to the Sales Manager, The BDM will need to be highly motivated, energetic with a can-do attitude to exceed business targets and execute strategies to grow market share in the SMB segment. The role will also involve working closely with a designated Lead Generation Consultant and Solutions Consultant to drive whole-of-business sales and extend market reach. In addition to winning new customers to Optus, the BDM will also action new cross sell opportunities allocated to them from within the customer base. Attributes & Experience A proven track record of success in SMB sales, face-to-face relationship selling and prospecting new customer opportunities is vital and success in this role will be evident through the achievement of business targets such as new gross ads in mobiles, mobile broadband, fixed voice/data. The BDM must have the ability to effectively differentiate from our competitors in the experience that Optus can provide customers and to engage with Senior Executives across a range of SMB organisations. We are also looking for the following attributes and qualities: Builds Capability & Champions Change: Constantly assesses the level of effectiveness of the organisation, resources and processes; suggests changes to strategies, plans and processes leading to increased effectiveness; Customer Focused: Identifies, develops and maintains profitable long-term customer relationships; works effectively with internal and external partners to meet customer requirements and reinforce customer focus Optus believes in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. Heads Up! Due to the fast paced nature of our business, vacancy close dates may change, so make sure you apply today!
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