At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
At Motorola Solutions, we help people be their best in the moments that matter.
The North America Services Business Operations team supports the programs, processes and business management functions of the North America Managed & Support Services business. The organization covers elements such as managing our Services Partner Program, processing our services contracts, helping to properly forecast the business and insuring the right policies and processes are in place to insure we can continue to transact business now and in the future as our solutions evolve.
● Develop understanding of NA services business processes and policies
● Create dashboards to help monitor and identify areas of pricing pressure throughout the region
● Establish a better reporting structure and process to provide greater visibility to trends and relevant information for our field leaders to more effectively run their businesses and forecast revenue
● Create structure/analysis around best method to deploy both our internal and external sub-contracted resources to serve our customer base
● Work with business operations teams to identify transformational changes to their daily processes to drive better efficiency and performance
● Support key strategic initiatives across the NA Services team requiring in depth ad hoc analysis
● Make recommendations on the most optimal data structure to aid in future business visibility and easier reporting/analytics
Additional Requirements:
● Strong understand/skills in Microsoft Excel and/or Google Sheets
● Demonstrated analytical and reporting expertise
● Identifies and takes positive action to continuously improve personal performance
● Ability to strategize, plan and implement change at a wide scale
● Outstanding ability in managing and monitoring business operations
● Possess critical thinking and investigation skills
● Ability to foster effective working relationships and build consensus
● Excellent communication skills, both verbal and written are required
● Understanding/experience with Tableau preferred
● Bachelor's degree in business or related field OR 1+ years of relevant work experience
Under 10%
None
Experienced
Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
