Motorola Solutions

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

Job Description

The SaaS Platform Support Engineer's responsibilities include requirements gathering and definition, technical design and specification, development, testing, and implementation support. 

• The primary focus of this position will be in a support capacity, and the candidate should be familiar with ITIL methodologies.
• Act as a subject matter expert for microservices integration platforms and related technologies
• Participate in the design and implementation of project-based integration solutions in accordance with existing standards, the approved integration roadmap and industry best practices
• Plan, design, enforce and audit in accordance with company security policies and procedures which safeguard the integrity and access to systems using multiple tool sets and software utilities to accomplish these tasks.
• Review systems documentation, monitoring data and trends, corporate knowledge base, and recommend immediate and permanent problems remediation and resolution using automation where possible.
• Create and maintain procedures and standards
• Develop and maintain an integration component inventory
• Research, develop and oversee integration governance best practices
• Follow the change management procedures and policies
• Develop Agile methodology and define Devops processes for integrations team
• Respond to trouble-tickets via an internal application and/or phone reports.

Preferred Skills:

• Bachelor’s degree in Information Technology, Computer Science or equivalent discipline,
• Experience with Cloud infrastructure such as Amazon Web Services (AWS) and Azure
• Knowledge of Linux platform and shell scripting
• Experience in C / C++ programming
• Knowledge of network protocols
• Understand and/or experience using ITIL methodology.
• Java, Python, Ruby, Kibana, ElasticSearch and PowerShell knowledge would be a plus.
• Experience supporting multiple projects simultaneously
• Ability to work effectively with minimal supervision and guidance
• Strong analytical and problem solving skills
• Ability to communicate effectively both written and verbal

Basic Requirements

• Bachelors Degree and 3+ years of experience

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.