The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
This position offers excellent leadership opportunities in a fast paced, engaging, and high profile environment in the Filing Division. As Section Manager in Taxpayer Services Center Section (TSCS) the incumbent provides operational and strategic oversight and guidance to direct the activities for a large leadership team performing diverse tasks which may include: providing external customer service via phones or correspondence, outreach efforts to targeted groups of taxpayers and tax professionals, and contact center support activities. The incumbent may serve on a variety of enterprise teams or projects as a leader or participant representing your section, bureau, division or the department for business implementation of new technology solutions, legislation implementation, business process governance, action committees, and councils.
Position(s) exist in the Taxpayer Services Center Section (TSCS) area of the Filing Services Bureau.
Additional positions may become available (RPA 2627-00275).
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You will find additional information about the job in the Duty Statement.
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, Franchise Tax Board offers the following:
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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